Responsible for seat guests in a timely manner, handle all calls and cash/credit transactions; assist the server’s by clearing and setting tables, taking and delivering beverages to guests, and any other tasks that allow the server’s to give our guests excellent service in a timely manner.
Essential Duties and Responsibilities include the following: (Other duties may be assigned).
- Greet guests in a friendly and courteous manner.
- Seat guests in a friendly and timely manner.
- Take to go orders.
- Handle all cash/credit card transactions.
- Thank all guests as they are leaving.
- Ask guests for their beverage orders and deliver those to them in a timely manner.
- Clear empty dishes from the tables as needed.
- Refill guests beverages as needed.
- Clear and wipe down tables when guests leave the restaurant.
- Occasionally may be asked to assist servers with food delivery.
Qualifications:
Education/Experience:
- 6 months previous cashier experience, preferably in a restaurant setting.
- 6 months previous bussing experience preferred.
Language Ability:
- Must be able to communicate effectively in verbal and written English language.
Math Ability:
- High School level math: Adding, subtracting.
Reasoning Ability:
- Must be able to learn server stations and be able to seat guests equally between those stations.
Knowledge/Skill requirement:
- Must have a basic knowledge of beverage brands, drink preparations and applicable health standards.
- Knowledge of the appropriate table settings and service ware.
- Ability to describe all menu items, prices and methods of preparation.
- Excellent customer service skills.
- Ability to work in high-pressure, fast-paced environment.
- Experience with POS system preferred.
Computer Skills: None
Certificates and Licenses: None
Physical Requirements:
- Must be able to stand and exert well-paced mobility for up to 8 hours in length.
- Must be able to exert well-paced ability in limited space.
- Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
- Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
- Requires manual dexterity to use and operate all necessary equipment.