Managing Director - Relationship Management Manager, Data & Analytics

Overview

BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.

With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about

BNY Mellon’s Data and Analytics further extend Asset Servicing capabilities in securities and cash into the world’s most important ‘asset class,’ data. As a software and content business, the solutions cover Data Management, Accounting, Performance as part of a Cloud Native platform to accelerate data insights & solutions

Position Summary:

Responsible for establishing and coordinating business operations across all of Data & Analytics efforts related to BNY Mellon; as a Client, Partner, and Stakeholder positioning Growth Ventures to provide best-in-class service and offerings across strategic projects throughout the BNY Mellon organization. Independently develops the strategic plan for managing and growing existing internal relationships, with a focus on product adoption, revenue retention, revenue growth and client reference ability. Serves in a consultative role to BNY Mellon leadership, advising on the best way to leverage Growth Ventures Data & Analytics solutions to achieve short- and long- term strategic objectives. Has developed significant expertise on industry trends, competitor services/offerings and clients' business environment. As the “client” advocate, is an experienced leader who has the “sphere of influence” to bring the Growth Ventures organization to BNY Mellon Business lines and their strategic clients to drive Data & Analytics’ portfolio of product and services.

Key Role Responsibilities:

• Accountable for ensuring that critical elements of BNY Mellon's relationship & dependencies with Data & Analytics products are understood and aligned with organizational objectives.
• Establish organizational model and practices to execute/deliver and support business objectives, scope, resources, work streams and expectations of BNY Mellon’s Business lines.
• Ensure cross-organizational alignment within Data & Analytics in support of BNY Mellon Business lines commitments globally.
• Responsible for:
  • Formulating a comprehensive business plan charting a multi-year, multi-phase initiative
  • Measuring relationship status and progress on key objectives
  • Monitoring established financial goals of ongoing initiatives with BNY Mellon
  • Establishing service level agreements between parties (internal/external) that outline responsibilities and benefits.
  • Educating BNY Mellon on Data & Analytics product offerings and capabilities allowing them to leverage our products
  • Establishing a communications plan and escalation between Data & Analytics and BNY Mellon's business lines senior leadership.
  • Overall Program Management supporting various opportunities, projects, and initiatives (internal/external) designed to further define and expand the Data & Analytics footprint within BNY Mellon, monitoring progress, communicating status, and managing expectations.
• Act as internal/external escalation point for portfolio of BNY Mellon Business units leveraging Data and Analytics solutions.
• Promotes firm services/product offerings that solve client challenges and achieve account growth. May evaluate and structure deal (pricing, contract terms, etc.) to determine the optimal terms within BNY Mellon.
• Continually evaluate internal client needs and ensure sustained client engagement.
• Provide clients with industry expertise sharing trends as well as current and potential impact on the client business model.
• Attend industry events and conferences to remain visible in the market and remain current on industry trends and competitor services/offerings.
• Assess risk levels across BNY Mellon business lines and develop action plans for client retention.

Qualifications & Experience:

• 15+ years in Relationship Management, Sales, Client Service, or Account Management in Financial Services industry with focus on investment managers and fund companies
• Bachelor's degree in business or a related discipline, or equivalent work experience required; MBA or other advanced degree preferred
• Has developed significant expertise on industry trends, competitor services/offerings and client’s business environment.

BNY Mellon assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $136,500 and $350,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNYM total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
EEO Statement:
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.