Manager, Supplier To Serve

Position Summary...
What you'll do...
About the Team:
The EBS Contact Center receives more than 300k contacts annually. We provide centralized supplier support for Walmart suppliers related to accesses, onboarding and finances.
About the Position:
The person in this role will help build out the strategic roadmap, learn about new technologies in the contact center space, build strong business relationships and provide project management on multiple projects.
Responsibilities include:

• Manage multiple strategic initiatives
• Contribute to the strategic roadmap
• Assess future technologies
• Provide troubleshooting for technological issues

You'll make an impact by

• Project management
• Strategic thinking
• Strong communication skills

You will sweep us off our feet if ...

• You are familiar with contact center technology
• You have experience managing multiple moderate sized projects
• You have supported contact centers in an operational or strategic capacity

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
Who We Are:
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you ' ll quickly find we ' re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you ' ll be empowered and equipped to do the best work of your life. careers.walmart.com
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location...
805 SE MOBERLY LN, BENTONVILLE, AR 72712, United States of America