Manager, Safety And Loss Prevention

Your Success is OUR Success!

For 75 years, Kane’s has been providing our associates with the tools and training to succeed in a fast-paced environment. We are always on the search for highly motivated individuals to join our team! With 17 locations, and career opportunities in store management, customer service, sales, visual merchandising and store warehouse, there is plenty of opportunity right around the corner from you! Tampa, St. Petersburg, Clearwater, New Port Richey, Lakeland, Brandon, Sarasota, Fort Myers, Naples, Ocoee, Orlando, Casselberry, Melbourne, and Ocala all have Kane’s Furniture stores.

Our Culture and how we give back

Kane’s Furniture is a rewarding place to work because of our people. Our associates genuinely care about each other and are always ready to assist and work toward a common goal which is helping our associates achieve success and assuring our customers love their home!

With associate and community engagement activities from community outreach programs to internal initiatives, our team always rises to the occasion, bringing enthusiasm, fun, and commitment to the occasion.

Did you know that Kane’s (and our associates) are involved in helping wonderful charities like the American Heart Association, Starting Straight Now (ending homelessness, one child at a time), Junior Achievement, Habitat for Humanity, Great Explorations, and Ronal McDonald House Charities? Whether it is physically rolling up our sleeves to help build a house with the Habitat for Humanity teams or speaking with kids enrolled in Junior Achievement that are exploring career opportunities, helping the communities in which we live, and work is extremely important to the Kane’s team.

Things you’ll love!

We truly care about the health and wellness of our associates and their families.

We offer: Medical, dental, vision, accident and life insurance, 401k, profit sharing, paid time off and an associate discount for our merchandise.

REPORTING RELATIONSHIPS

Position Reports To: COO

Positions Supervised: Security Guards

What you will be doing as the Manager, Safety and Loss Prevention

Kane’s Loss Prevention Manager is an integral part of our Management Team and is responsible for managing all security and safety issues in accordance with Kane’s policies and practices. The Loss Prevention Manager will implement security and safety programs and procedures to promote awareness, prevention, and control of losses and/or safety-related incidents and will identify Loss Prevention strategies and identify and address potential security and safety concerns.

Essential Duties:

• Working with management to ensure compliance with corporate policies and regulatory statutes.
• Actively participating in the continuing education and motivation of associates to achieve company and Loss Prevention goals.
• Partnering with Human Resources and other members of the management team as necessary in the investigation of internal and external issues and the enforcement of company policy relating to Loss Prevention.
• Establishing and maintaining a good working relationship with, and as necessary, partner with law enforcement agencies to manage programs and pertinent issues which will support Loss Prevention and shrink.
• Advising management and staff with regard to Safety and security issues and making appropriate recommendations for correction and/or issue escalation.
• Conducting and managing inspections of company facilities for adherence to corporate standards and regulatory statutes and assisting in the maintenance and operation of surveillance, camera/video, and/or other security/safety related equipment.
• Completing accurate and concise reports relating to internal and external investigations assigned.
• Ensuring accessibility and “being on-call” for all emergencies; assisting in the organization and management of safety committees and meetings for facilities within his/her assigned area; and conducting safety, security and procedural incident investigations and audits.
• Will be responsible for all LP functions for all of our Kanes Furniture locations including our distribution center, store support center and 17 store locations.
• Will chair the Safety Committee and ensure that company is compliant with OSHA and related laws, policies and procedures; will provide training for all locations as applicable.
• Reviews inventory issues as appropriate and assists with any investigations related to discrepancies.

• Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement.
• Identifies, develops, and implements training programs as appropriate.
• Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performance, using productivity standards as a reference. Formulates and implements employee corrective actions as needed.
• Ensures that staffing levels are appropriate and adjusts staffing to volume. Interviews, hires, and assigns personnel as necessary.

What you'll need to be successful:

Education/Certification:

BS/BA degree in business or related field or commensurate experience

Required Knowledge:

• Analytical and decision-making.
• Adaptability and flexibility
• Computer and Microsoft Office Suite
• OSHA safety policies, procedures and knowledge or Material Data and Safety Sheets (MSDS)

Experience Required:

• Three or more years of management experience in retail Loss Prevention/asset protection/security and/or safety operations.
• Prior experience in distribution/logistics/retail operations and investigations highly preferred.
• Commensurate education degree and/or comparable training/experience.
• Industry certification LPC, LPQ preferred.
• Wicklander/Zulawski Interview and Interrogation Certification highly preferred.
• Experience and/or training in conflict resolution.
• Experience and/or training in interviewing and interrogation techniques.
• Experience and/or training in the enforcement of policy relating to retail Loss Prevention.

Skill and Abilities:

• Knowledge of criminal/civil law relating to retail Loss Prevention, i.e., prior background in law enforcement/Loss Prevention.
• Demonstrated professionalism and effectiveness in demonstrating assertiveness while executing in a respectful and appropriate manner.
• Excellent interviewing and investigation skills with the ability to effectively create investigation reports.
• Critical thinkers with the ability to analyze complex problems, use sound judgment and effective decision-making skills.
• Proven ability to work under pressure.
• Excellent verbal, written and presentation skills.
• Excellent time management and organizational skills.
• Proven track record of demonstrated ability to manage and improve processes.
• Ability to identify liability issues and institute measures to mitigate exposure.
• Knowledge and experience operating industrial power equipment. Ability to train, coach and counsel employees on the safe use of power equipment/forklifts etc.
• Knowledge of fraud detection and prevention methods.
• Ability to create and implement policies and procedures to detect and prevent fraud.

COMPETENCIES:

• Goal Oriented, Customer Service/Focus, Judgment/Decision Making, Analytical Thinking

Kanes Furniture LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local laws.
Kanes Furniture LLC maintains a drug-free workplace and performs pre-employment background and drug tests.
We are an EEO/AA employer M/F/DV.