Manager, Quality Control

Founded in 1946 and headquartered in Milford, New Hampshire (USA), Hitchiner Manufacturing Co., Inc. is the premier supplier of complete-to-print, high-volume, complex thin-wall investment castings and fully-finished casting-based subassemblies and components to industry. The company leads the industry in volume production, reduced lead-times and just-in-time manufacturing. Hitchiner produces castings in hundreds of different alloys for a broad spectrum of global markets and customers that include the leaders in the automotive, aerospace, and other industries.
We offer an enriching environment where learning and growing become part of your career. Hitchiner is dedicated to fostering the professional growth and development of our employees. We offer upward mobility and internal promotions.
Benefits:
Hitchiner offers highly competitive salaries and a comprehensive benefits package including:

• Onsite Primary Care at the Hitchiner Health and Resource Center for convenient and no cost preventative, acute and chronic medical and behavioral health services for employees and their dependents.
• Onsite state of the art Gym/Fitness Center, open 24/7 for all employees
• Medical and Dental Insurance
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts (FSA)
• Basic and Accidental Life Insurance (company paid)
• Short-term and Long-term Disability Insurance (company paid)
• 401K (pre-tax and ROTH) with Excellent Company Match and Immediate Vesting
• Company Profit Sharing Plan
• 3 weeks' Vacation to start; 4 weeks' Vacation at 5 Years; 5 weeks' Vacation at 10 years seniority
• We set you up for success with our "Center for Excellence" onsite training center for new hires and existing employees to improve new learning and continuous growth
• Training and Educational Assistance Programs

Prime Responsibilities and Major Factors in Evaluating Performance:

1. Coordinate all aspects of the Operation's Quality Control program.
2. Establish strategic plans, policies and procedures at all levels to ensure that the Quality Control program will meet or exceed internal and external customers' needs and expectations.
3. Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products.
4. Provide technical and statistical expertise to teams.
5. Formulate, document and maintain Quality Control standards and on-going Quality Control objectives
6. Coordinate objectives with production procedures in cooperation with other managers to maximize product reliability, minimize costs and meet production / shipping requirements.
7. Create, document and implement inspection criteria and procedures where applicable.
8. Interpret Quality Control philosophy to key personnel within company.
9. Provide, and oversee, inspection activity for product throughout production cycle.
10. Apply total quality management tools and approaches to analytical and reporting processes.
11. Maintain active role on internal continuous improvement teams.
12. Design, develop and implement Quality Control training programs.
13. Drive to determine defect root cause through effective RCCA methodology.
14. Identify, develop and implement the Quality Control Systems required to promote and support the Operations' business objectives.
15. Conduct performance appraisals of subordinates utilizing the appraisal process to achieve continuous growth in their capabilities and contributions.

Additional Responsibilities:

1. Manage the Quality Control function for all external customers by overseeing individual Quality Engineer responsibilities.
2. Interact with customers to ensure customer satisfaction with Operation products and service.
3. Establish, monitor and communicate the Operation's goals for quality performance.
4. Ensure that the highest standard of ethics is maintained throughout the Quality organization.
5. Conduct all activities in compliance with the "Company's Code of Conduct".
6. Perform other duties as assigned.

Minimum Acceptable Qualifications:

1. Bachelor's degree, preferably in an engineering field. A master's degree is desirable.
2. Ten plus years of experience in a quality assurance environment with five years in a management or supervisory role.
3. Black Belt certification preferred. Lean Methodology preferred.
4. Five to ten years in investment casting experience in Quality or Engineering is desirable.
5. Computer literacy in word processing and spreadsheets is required.

We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, the presence of a non-job-related medical condition or handicap, or any other legally protected status.
Other details

• Job Function 1.2A - First/Mid Level Officials and Managers - Managers
• Pay Type Salary

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