Manager-Practice

Summary
The Practice manager is responsible for the day to day operation of the clinic. Responsible for implementation, monitoring and enforcement of all policies, protocols, and regulatory requirements. Maintains the optimization of staff responsibilities and resources.
Responsibilities

• Implement, monitor and enforce office policies, protocols and processes in accordance with NCQA standards and Federal and State regulations.
• Analyze daily office operations and utilization of resources to ensure efficiency by investigating system, workflow, and operational issues to make recommendations.
• Optimize use of EMR system to improve efficiency and productivity.
• Assure smooth operations and communication between Intake, Billing, Referrals, and back clinic operations. Interacts with Managers and Directors to facilitate operations to meet company objectives
• Stay up-to-date with healthcare guidelines such as HIPAA, OSHA, and CLIA.
• Maintain daily and monthly responsibilities confirming all tasks are up to date and complete by the clinical teams and office staff.
• Responsible for Clinical and Office Inventory Management including ordering and monitoring expiration dates, proper use and billing.
• Work directly with the Provider's teams and billing department to ensure all charges are completed and coded daily.
• Supervise front office and clinical staff in regards to job responsibilities and provides support to the care team to increase patient satisfaction and retention.
• Set up regular meetings, fill performance evaluations and provide feedback, training, support and coaching for employees.
• Assist in coordinating In-Service training and Special Events.
• Schedule provider and clinic staff hours.
• Maintain appropriate staffing levels and employee morale. Assist in the hiring process for new staff
• Supervise patient's scheduling and rescheduling.
• Ensure all daily and monthly reports are updated, completed and delivered to leadership.
• Attend staff meetings and required training.
• Conduct monthly facility checks including flooring, ceilings, workstations, fire extinguishers and other systems.
• Provides support, guidance, leadership and motivation to promote maximum performance.
• Comply with minimum performance level and goals.
• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
• Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.

Requirements, Preferences and Experience
Education
Preferred: Degree from an accredited university in a relevant field of study.
Minimum: High School Diploma
Experience
Preferred: Experience with EMR systems
Minimum: One (1) year experience of supervisory/management of a healthcare facility
About Baptist Memorial Health Care
At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.
At Baptist, We Offer:

• Competitive salaries
• Paid vacation/time off
• Continuing education opportunities
• Generous retirement plan
• Health insurance, including dental and vision
• Sick leave
• Service awards
• Free parking
• Short-term disability
• Life insurance
• Health care and dependent care spending accounts
• Education assistance/continuing education
• Employee referral program

Job Summary:
Position: 18566 - Manager-Practice
Facility: BMG - GME Clinic Memphis
Department: MG Memphis GME Clinic BMG
Category: Leadership & Administration
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:TN:Memphis
Located in the Memphis metro area