Manager Of Hospital Revenue Cycle

Manager of Hospital Revenue Cycle

Our client, a nationally renowned academic medical center and integrated healthcare delivery system, is currently hiring a Manager, Health Service Receivables
Job Responsibilities:

Oversees the output and quality of all payer accounts receivable under their scope

Collaborates with the Director of Patient Support Services HSR to identify strategies for performance improvement on a monthly as well as yearly basis.

Manages and monitors the performance of business office staff members, motivating them to work quickly and with precision.

Supervise reimbursement, cash flow, and whether a patient will return for service to restart the Revenue Cycle process.
Assists with developing departmental program planning, strategy, and goals for increased revenue reimbursement and makes recommendations to improve processes to prevent future cash losses and to optimize reimbursement.
Supervises business office personnel in the completion of all essential functions.

Develops and maintains productivity standards for areas of direct responsibility

Provides coaching and feedback to staff in areas of responsibility and completes annual performance

Monitors staff attendance and punctuality on a regular basis and maintains payroll system.

Maintains records of staff attendance of for all mandatory training sessions.

Regularly launches new reimbursement and collection initiatives with staff on regular basis, brainstorms
methods for achieving them, and carries projects through until goals are successfully achieved.
Performs data collection, tracking and analytical duties to respond to key issues, increase reimbursement and process efficiency

Ensures appropriate measures are in place to assess and ensure accurate reimbursement calculations and reporting.

Ensures charges accurately reflect each individual payer’s contractual adjustments.
Ensures timely billing and proactively investigates and addresses potential billing process inefficiencies.
Screens potential job candidates and leads the orientation process for newly hired staff.

Assists with bill problem resolution and provides coverage guidelines for billable services.

Serves as a resource for staff/patient questions related to business office functions.

Analyzes data and prepares reports on payer performance, reimbursement issues, files for reconciliation and settlement, JOC meetings

Job Requirements:

Master's degree, preferred
Bachelor's degree required
5 years experience in healthcare business office

Hybrid position