Manager Mental Health Quality Assurance

The Hope Street Margolis Family Center is a nationally recognized, upstream preventative health program of California Hospital Medical Center. As part of a broader national effort to reduce health disparities and optimize child and family wellbeing, Hope Street provides a continuum of educational, medical, Mental Health, child welfare, developmental, and youth services that support families and children from birth through adulthood.
Click here to learn more about the Hope Street Family Center.

Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles. The hospital shares a legacy of humankindness with Dignity Health, one of the nations five largest health care systems.

Visit https://www.dignityhealth.org/socal/locations/californiahospital for more information.

If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us.

We offer the following benefits to support you and your family:

• Matching Retirement Program.
• Pension fully funded by the Hospital.
• Tuition Assistance for career growth and development.
• Health/Dental/Vision Insurance.
• Free Membership to our Care@Work program supporting child care, pet care, and adult dependent needs.
• Employee Assistance Program (EAP) for you and your family.
• Flexible spending accounts.
• Voluntary Protection: Group Accident, Critical Illness, and Identity Theft.
• Wellness Program.
• Paid Time Off (PTO).

Position Summary:

The Manager Mental Health Quality Assurance is responsible for program monitoring, billing, data, and administrative functions, ensuring conformity with Department of Mental Health and Hope Street Family Center/California Hospital Medical Center policies and procedures.

The Manager provides clinical supervision and clinical intervention for at-risk children and families, and leadership for interdisciplinary training.

This individual also represents the Hope Street Family Center at local, state and national meetings, participates as a member of the management team, and provides direction for the development of Center programs and services.

Education and Experience: 

• Five years clinical work experience, including one year of supervisory experience.
• Masters degree in social work, psychology, or a related field.

Licensure:

• Annual Safety and Regulatory Certification.
• Fire Safety Certification.
• Licensure preferred.

Special Skills:

• Ability to function as a member of an interdisciplinary team.
• Experience in providing clinical services to low-income families from diverse cultural backgrounds.
• Demonstrated group leadership skills and experience in developing small-group workshops.
• Direct experience in working with families around issues related to marital discord, parenting, alcohol and/or other drug abuse, child abuse and neglect, domestic violence, and poverty.
• Knowledge of the field of child abuse and neglect and familiarity with child abuse reporting laws.
• Demonstrated ability to execute assigned projects in an independent and responsive manner.
• Experience in staff supervision, coaching and mentoring.
• Ability to establish cooperative working relationships with lay-persons and professionals from a variety of disciplines and at various organizational levels.
• Skill in organizing and maintaining a comprehensive record-keeping system.
• Ability to speak clearly, concisely, and in an organized manner to professionals.
• Possession of a valid California drivers license and ability to make home visits to various Los Angeles County locations.

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