Manager, Maritime Systems Administration And Reporting - Hybrid

Princess Cruises, Holland America Line, and Seabourn offer world-renown vacations at sea to travelers around the globe. This is an opportunity to join a dynamic, unified organization as part of their highly experienced team in our corporate office. 

We're looking for an amazing Manager, Maritime Systems Administration and Reporting to fill this role, which is based in our Seattle or Miami offices. You'll be responsible for the development, documentation, implementation, maintenance, and management of on-call support of maritime application systems. The position will manage and support Maritime Systems and administration, including dealing with user access requests, bug resolution, enhancement tracking and user acceptance testing. This role oversees the weekly follow up of incident reporting for marine, safety, security, environmental, technical incidents and near misses.

Here's a summary of what Holland America Line is looking for in its Manager, Maritime Systems Administration and Reporting. Is this you?

Responsibilities

• Manage day-to-day functions of Maritime Systems such as the event reporting system, electronic logbook, chemical management, inspection application, modification proposal system, etc.  This includes but is not limited to interacting with IT to provide fleet support, troubleshooting, and follow up on trouble tickets and resolving user issues.
• Review and manage reporting for cause analysis, corrective, and preventative actions for all Marine, Safety, Security, Environmental, Technical incidents, and near misses.
• Drive software and process enhancements / standardization and work with the responsible person ashore for review and comment.
• Manage Maritime Systems governance process, create and distribute presentation materials and execute action items.
• Update system(s) user manual(s) and provide shipboard training as necessary.
• Conduct periodic user access reviews & routine data validation as needed.
• Manage special projects & system deployments.

Requirements

• Bachelor's Degree or equivalent experience. Project Management Professional Certification preferred.  Maritime Industry experience, experience in cruise ship operations a plus.
• Operational experience in systems management and development
• 3+ years in shipboard operations
• Sailing experience as a Deck Officer or Engineer on a cruise ship preferred.
• Strong Project Management skills 
• Proficient with business productivity applications: MS Office Suite, Visio, SharePoint, and MS Project.
• Possess strong communication and organizational skills.
• Proficient with AI applications. 
• Working Knowledge of Corporate and Company Procedures.
• Possess strong analytical and problem-solving abilities.
• Ability to manage multiple time constrained projects
• Ability to interact with external entities and individuals at all levels of the organization
• Must be legally authorized to work in the United States.  Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Please note that this position is Hybrid located in our Seattle or Miami offices.

What You Can Expect 

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k) 
• Employee Stock Purchase Plan 
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives 
• Base Salary Range: $79,600.00 to $107,500.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture... Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:  https://www.hollandamerica.com/en_US/our-company/mission-values.html
Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA) 

Holland America Line will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com
 

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