Manager - Internal Audit

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.

Key Responsibilities:

Operational Audit Portfolio:

• Lead a portfolio of operational audits and related activities, including staffing, scheduling, and coordination with partners to ensure the timely completion of the plan
• Lead Corporate audit plan as well as the overall performance of audit procedures, including identifying and defining issues, developing audit criteria, integrating data analytics into the audit, reviewing and analyzing evidence, and communicating findings with partners in a clear and timely manner
• Ensures that audits address areas of concern relative to the goals, performance objectives, and impact of a variety of economic, financial, and managerial programs, in conformance with Company policies and procedures or sound business practices where no policies exist
• Identify the root cause of specific problems, collaboratively work with relevant partners in proposing recommendations and appropriate corrective actions to address any areas of concern
• Counsels and guides staff to ensure that approved audit objectives are met in a timely manner, and that adequate coverage is achieved
• Serve on projects and committees to provide input to queries on internal controls and procedures
• Provide inputs for Audit Committee updates

Staff Development and Engagement

• Directly responsible for the management and development of ~5 analytics project leads, senior and staff auditors/analysts
• Develop and retain staff, including career growth, training, goal setting and performance evaluations
• Train audit staff on audit standards, department procedures, and technical skills required for their position
• Recruit and interview staff
• Lead professional development opportunities, including internal and external training, professional association memberships, and networking events
• Coaches and mentors staff and supports professional development

Project Management:

• Lead projects from planning to report issuance, which could include audit, advisory, and initiative projects
• Participate in the annual audit plan development, including resource budgeting and allocation for review by IA leadership
• Demonstrate, encourage, and recognize a continuous improvement approach in the IA function, including identifying and integrating standard processes and conducting agile audits
• Identify specific actions to improve the efficiency and effectiveness of reviews
• Counsel and guide staff to ensure that approved project objectives are met and that adequate coverage is achieved

Business Unit Relationship Development and Risk Assessment:

• Proactively develops business partnerships with management in order to identify and define issues, develop criteria, review and analyze evidence, and document business processes and procedures
• Serve as a trusted business partner and advisor to United leadership and conduct frequent dialogue to understand portfolios and derive risks
• Works with the VP - Internal Audit, the Managing Director - Internal Audit and other Audit Management team members to develop and complete the enterprise-wide risk assessment, ensuring the approach is based on company strategy, partner insights, data analytics, and current industry standard processes
• Interacts with business partners to better understand their business and strategy, demonstrating a commitment to improve the organization continually

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree in Business, Management, Accounting, Finance or related field
• CPA, CIA or other relevant professional designation
• Minimum 5+ years experience in Internal Audit or public accounting, including 2+ years experience leading a team
• Extensive knowledge and skill in applying Internal Auditing principles and practices, with a focus on supporting risk management of operational-based activities and functions
• Extensive knowledge of the International Professional Practices Framework (IPPF) promulgated by the Institute of Internal Auditors
• Experience in leading programs and pivotal initiatives, influencing various partners (including non-direct reports) to achieve objectives and goals
• Strong problem-solving skills and ability to communicate optimally, both in written form and verbally
• Highly developed, validated collaboration skills
• Ability to build consensus and relationships with peers across the organization
• Ability to travel domestically or internationally, up to 25%
• Strong proven understanding of Microsoft applications such as Word, Excel, PowerPoint, Visio, Outlook and Access
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master's degree
• Direct experience in the transportation field
• Supervisory experience in the transportation field
• Knowledge of and skill in applying data analytics to audit projects

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.