Manager, Implementation & Labor

US Radiology is one of the largest and most progressive radiology groups in the country. Our mission is to make the best of radiology better to improve lives. With over 3,100 team members and 145 outpatient imaging centers across 14 states, our team conducts nearly 6 million studies annually. US Radiology is a partnership of leading sub-specialized radiology groups, high-quality imaging centers and health systems built around a commitment to best-in-class clinical excellence, operations, infrastructure, and state-of-the-art technology.
Job Summary:
The Manager of Labor & Implementation will be pivotal in optimizing our labor resources, streamlining processes, and driving operational efficiency. They will work closely with cross-functional teams to develop, deploy and track projects & initiatives.
Duties/Responsibilities:Labor Resource Management:

• Manage the day-to-day operations of the Labor Model for USRS, including ensuring all data inputs are accurate and updated regularly.
• Analyze workforce requirements and allocate labor resources appropriately to meet project and operational needs.
• Monitor labor utilization, overtime, and productivity, and implement strategies to improve efficiency.
• Process Optimization: Identify opportunities for process improvement and efficiency gains within the organization.
• Collaborate with operations leaders to design and implement streamlined workflows and procedures.
• Continuously monitor and measure process effectiveness, making adjustments as needed.

Project Implementation:

• Lead cross-functional teams in the successful implementation of key projects and initiatives.
• Develop project strategies & plans, timelines, and budgets, and ensure adherence to project milestones.
• Mitigate project risks and obstacles and facilitate problem-solving to keep projects on track.

Data Analysis:

• Collect and analyze data related to labor utilization, process performance, and project outcomes.
• Use data-driven insights to make informed decisions and recommend improvements.
• Team Leadership: Supervise and mentor a team of labor and implementation specialists.
• Provide coaching, guidance, and performance feedback to team members.
• Foster a collaborative and results-oriented work environment.

Reporting:

• Prepare regular reports and presentations for senior management, highlighting labor and process performance metrics and project status.
• Communicate recommendations and action plans to address identified issues.

Required Knowledge, Skills and Abilities:

• Proven experience interacting with and managing a labor model, process optimization, and project implementation.
• Strong analytical and problem-solving skills with the ability to interpret data and draw actionable insights.
• Excellent leadership and team management capabilities.
• Exceptional communication and interpersonal skills.
• Proficiency in project management tools and software.
• Knowledge of the healthcare industry is a plus.
• Knowledge of and adherence to company policies and protocols
• Knowledge of and adherence to HIPAA and safety guidelines
• Skill in using project management software and tools
• Skill in organizing and prioritizing work and following assignments through to completion
• Skill in written and verbal communication
• Skill in change management methodologies, tools, and best practices
• Ability to lead and motivate a team
• Ability to effectively collaborate with internal teams and stakeholders at all levels
• Ability to work under pressure and manage multiple projects simultaneously while maintaining high standards of quality and meeting deadlines.
• Ability to analyze complex situations, identify problems, and implement effective solutions.
• Ability to work independently and in a team environment
• Ability to work in a fast-paced environment and meet established deadlines
• Ability to be flexible and adaptable to constant change
• Ability to effectively handle details with accuracy
• Ability to manage schedule to ensure work is completed
• Ability to deliver high-quality customer service to internal and external customers by communicating with compassion
• Ability to resolve service recovery issues and understand when to escalate to the next level
• Ability to convey complex subject matter clearly and engagingly
• Ability to remain calm in difficult situations
• Ability to effectively use strong analytical and problem-solving skills

Education and Experience:

• Bachelor's degree in Business Administration, Operations Management, or a related field
• 5-7 years of experience working in a healthcare environment
• 3-5 years of previous people management experience

Physical Requirements:

• Requires the use of office equipment, such as computers, fax machines, telephones and copiers
• Requires computer related activities for extended periods of time
• Requires the ability to see, hear, speak, write and key

US Radiology provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.
US Radiology is an equal opportunity employer.