Manager, Global Digital Content

Company Description
Fresh offers a hybrid working schedule with three fixed days in office, and two days remote. This role is based in our New York City Office.
WHO WE ARE
Fresh is a global company headquartered in New York offering skincare, lip care, bodycare, and fragrance in over 25 countries. With over 30 years of expertise, we are driven by our boundless curiosity and sky's the limit approach. Whether developing a breakthrough formula, designing a marketing campaign, or welcoming guests in our shops, our teams are passionate about creating everyday indulgences that transform skin. As a lifestyle beauty brand within the LVMH group, we foster an inspiring, inclusive environment with world-class benefits that encourages everyone to dream big, because that's how we got here.
Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us.
Job Description
Our vibrant Digital Team is dedicated to revolutionizing the online shopping experience and steering our brand through the digital landscape. Fueled by a commitment to innovation, we strive to craft imaginative solutions that resonate with our customers. By seamlessly collaborating with international markets, we aspire to set new standards in the world of e-commerce, constantly pushing the boundaries of what's possible. Join us on this journey to redefine digital excellence and create meaningful connections with customers globally.
Your Impact to the role:

• Creating and executing a content strategy that fulfills both specific brand needs and digital business goals, including revenue generation
• Working in lockstep with the Brand Marketing team to ensure our content marketing efforts are aligned with broader consumer marketing initiatives
• Working with key stakeholders to devise content-led initiatives that fuel our data collection strategy and build long-term affinity with fresh customers
• Establish key best practices for content development and conversion-driving strategies, working closely with local markets to improve how we brief and deliver Digital Content toolkits
• Stay up-to-date with Digital Content best practice, new techniques, and emerging technologies to identify new activation opportunities that are relevant to brand strategy and audience goals
• Partner with Global Digital Innovation teams to create elevated experiences across new-to-brand digital channels

Your impact in your first year:

• Drive the evolution of Digital Content for fresh in partnership with the digital experience and innovation leader
• Integrate digital acquisition & SEO learnings and content best practices across all global markets
• Become a point of reference for everything content in digital and a trusted partner internally to drive the future of fresh

Physical Requirements:

• Must be able to remain in a stationary position on average of 7.5 hours/day.
• Light to moderate lifting may be required.
• While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboard.

Qualifications
WHO YOU ARE
You have:

• Minimum of 4-5 years' experience executing performance-based Digital Content campaigns either in-house or at an agency
• Experience managing DTC brand across multiple platforms, with an understanding of executing campaigns across brand site & e-retail platforms
• Experience working with cross-functional departments such as Creative Operations, Marketing, Merchandising, eCommerce, and Copywriting/Storytelling.
• A relevant BA or BS degree

You can:

• Use Salsifty (PIM) and has basic knowledge of DAM platforms like Binder. The ability to use Content Square is a plus.

You are:

• A proactive, resourceful, self-starter who is detail-oriented, multi-tasker and problem solver, who isn't afraid to get their hands dirty in the details.

You possess:

• Proven Project Management Skills and use of tools like Monday.com; Slack or similar
• Strong Written and Verbal Communication Skills
• Proactively make recommendations on process improvement and new ways of working (e.g. process driven and agile methodology)
• A team player that can easily work cross-functions.

Additional Information
WHAT WE OFFER YOU
Training & Development and Culture

• Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development
• Opportunities for networking and building relationships with LVMH Community and Network
• Opportunities to join internal communities: DEIB Council, Sustainability Champions, LVMH Employee Resource Groups

Mental Health Support

• Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP)
• Free 24/7 confidential mental health support

Paid Time Off and Flexibility

• Comprehensive paid time off inclusive of Floating Holidays and Summer Fridays
• Two fully-remote weeks throughout the year to encourage flexibility; additional holiday weeks remote

Fertility and Family Planning

• Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment
• Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility
• Travel & lodging for those who can't access care
• Back-up dependent Care and Tutoring

Fresh and LVMH 'Perks' and Discounts

• Fresh In-Store Discounts and Gratis
• LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc.
• Pre-Tax Commuter Benefits through Wage Works
• Additional Health Club Discounts, Sporting/Entertainment Ticket Discounts, Insurance Discounts (Pet, renters, home)

Health Care

• Medical, dental and vision

Retirement and Additional Benefits

• 401k with Company Match + Additional Employer Contribution at eligibility

Fresh provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. We are committed to fostering a professional work environment free from discrimination and harassment, including discrimination and harassment based on all protected categories.
The salary range for the role is $105,000 - $125,000 USD.