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- Strategic Mindset – anticipates future trends and implications accurately
- Decision Quality – relies on a mixture of analysis, wisdom, experience, and judgment when making decisions
- Customer Focus – identifies opportunities that benefit the business
- Business Insight – keeps up with current and possible future policies, practices, and trends in the organization, function, and in the marketplace
- Plans and Aligns – breaks down objectives into appropriate initiatives and actions
- Optimizes Work Processes – seeks ways to improve processes, from small tweaks to complete reengineering
- Ensures Accountability – establishes clear responsibilities and processes for monitoring work and measuring results
- Collaborates – works cooperatively with others across the organization to achieve shared objectives
- Develops Talent – develops others through coaching, feedback, exposure, and stretch assignments
- Builds Effective Teams – forms teams with appropriate and diverse mix of styles, perspectives, and experience
- Drives Vision and Purpose – talks about future possibilities in a positive way
- Courage – faces difficult issues and supports others who do the same
Summary:
- Safety – creates a culture of safety and maintains a safe work environment, provides proper PPE & training, rewards safe driving behavior and holds team accountable, completes accident investigations, implements safety improvements, communicates safety opportunities, and immediately addresses safety concerns.
- Staffing – driver hiring, engagement and retention activities. Builds relationships with Freight team, addresses concerns, recognizes achievements, provides performance feedback and development opportunities.
- Service – works with manufacturing, sales, and supply chain partners to achieve customer satisfaction. Ensures effective delivery schedule and dispatching performance through management of Route Planner and Freight Administrator (if applicable). Monitors/manages fleet optimization and daily shipping goals via various reports such as speed gauge, log compliance, DOT stop/citation, out of route miles, headcount, driver utilization, payload efficiency, total lbs. shipped, past dues, returns, interplant deliveries, miles per gallon and OTIFNE (on time in full no errors). Partners with maintenance provider to reduce equipment downtime and complete preventative maintenance on tractor & trailer equipment.
- Frontline leadership soft skills such as team building and conflict resolution
- FMCSA and State DOT Requirements
- Proficient in Business Operational Systems, Power BI, and Microsoft Office Suite applications
- Familiar with complexity of dispatching loads with internal prioritization and external demand
- Communicates effectively to internal and external partners
- Takes initiative and applies previous learnings to new situations
- Strong organizational skills with high attention to detail