Manager, Business Support

Position Summary...
What you'll do...
This position is responsible for the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary.
Essential Functions

• Manages quality and financial accuracy for business area by developing and implementing quality improvement processes and programs; evaluating operations; ensuring follow up audits and corrective action on quality issues are completed; establishing new or improved processes and procedures to increase operational performance and profitability and resolve work flow issues; developing approaches to minimize variances; ensuring systems are capable of producing accuarte results; communicating best practices, current concerns, and corrective actions; and developing action plans for operational execution.
• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
• Manages the execution and implementation of strategic initiatives by evaluating processes and procedures for potential improvement opportunities; collaborating with relevant teams to evaluate initiatives and determining plan capacity and capabilities needed for growth; providing feedback regarding plans; overseeing integration plans for strategic initiatives support of operations; and identifying metrics to track accuracy and performance to ensure continuous improvement.
• Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
• Manages projects by partnering with internal and external team members; maintaining and influencing project schedules, budgets, and risks; complying with internal and external regulations; communicating project strategy as required; and driving milestone objectives.
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Monitors and reports business area information by analyzing and reporting metrics; identifying trends and errors; identifying and recommending opportunities for improvement; determining performance; and creating reports to provide recommendations to support business decisions.

Leadership Expectations

• Focus on our Associates: Talent Management : Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.
• Focus on our Associates: Collaboration & Influence : Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
• Focus on our Associates: Diversity, Equity & Inclusion : Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
• Deliver for the Customer: Strategic Thinking : Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.
• Deliver for the Customer: Customer Focus : Delivers expected business results while putting the customer first and consistently applying an omni- merchant mindset and the EDLP and EDLC business models to all plans.
• Embrace Change: Digital Transformation & Change : Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
• Embrace Change: Curiosity & Courage : Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
• Live our Values: Servant Leadership : Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Live our Values: Culture Champion : Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.

Requirements

• Reads information, often in small print.
• Visually verifies information, often in small print.
• Creates documents, reports, etc.
• Communicates effectively in person or by using telecommunications equipment.
• Presents information to small or large groups and individuals.
• Enters and locates information on computer.
• Observes associate, customer, or supplier behavior.
Bachelor's degree in Business, Logistics, Computer Science, or related field and 2 years' experience in operations, retail, project management, or related area OR 4 years' experience in operations, retail, project management, or related area.

Preferred Qualifications

• Master's degree in Business Administration.
• 4 years' Walmart Home Office experience.
• Project Management certification.

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .
The annual salary range for this position is $60,000.00-$110,000.00
Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include:

• Regional Pay Zone (RPZ) (based on location)

• Stock equity incentives

Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor's degree in Business, Logistics, Computer Science, or related field and 2 years' experience in operations, retail, project management, or related area OR 4 years' experience in operations, retail, project management, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart
Masters: Business Administration
Project Management - Project Management Professional - Certification
Primary Location...
702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America