Manager 1 - Transportation Services

Job Description:

· A member of the Inter-Regional Transport Excellence operations team, the Senior Analyst IRTE is responsible for flawless operational execution of Medical Device (MD) inter-region transport lanes; managed door-door.

· This includes day to day operational issue management, transportation/logistics coordination and project management with freight forwarders, shipping sites and supply planning.

· Manage door-door operational management for client inter-region transport lanes, ensuring consistent product availability and highest levels of customer experience.

· Lead process improvement projects leveraging PM methodologies like Six Sigma, FPX, etc., to drive reliability and or cost efficiencies for inter-regional transport moves.

· Ability to present performance metrics and project charters/updates to various levels of management.

Responsibilities:

· Responsible for coordination, track & trace, and exception management for segment inter-region transportation lanes.

· Lead/participate in operational vendor management meetings (business reviews, reporting on operational vendor performance) and lead day to day tactical relationship with the vendors.

· As required, partner with distribution Centers and manufacturing facilities to coordinate and manage freight on inter-regional lanes.

· Partner with Company Deliver Quality to ensure that transport operations are managed within the appropriate quality framework.

· Primary point of contact for sites and logistics providers to communicate issues affecting shipment flows, including but not limited to missing documentation, freight delays, quality events and shipping receiving delays.

· Perform ad-hoc operational analytics to drive day to day business efficiencies.

· Lead operational activities to support global bids for various inter-region transport moves; including requirements, baseline validation and lane implementation to pre-established metrics.

· Provide support for event management in other geographical regions based on criticality of issues.

Experience:

· Lead - Encourage others to engage in transparent & constructive conversations, contributing to high-performing teams.

· Highly matrixed, global organization; multi-sector.

· Heavy project management and influencing.

· Preferred previous experience or internship in one or more of the following functions: Planning, Distribution, Manufacturing, Transportation, Logistics, Customer Service or Supply Chain Operations.

· Possess technical skills and sound judgment to effectively assess risk, triage issues for severity and imminence, and potential impact.

Skills:

· Minimum of a bachelor’s degree is required with at least 4 years’ experience.

· OCONUS experience is preferred.

· Must have MS Office experience, Power BI is a plus.

· Need to be comfortable challenging the status quo and navigate between different hierarchical levels while maintaining collaboration and inclusion.

· Ability to work in a matrix environment and work with different cultures.

· Experience with Six Sigma/Process Excellence tools, training and/or certification is desired.

· Fluent in English, fluency in other languages is desirable NOT required.

· Integrity and Credo-based Actions.

· Working knowledge of project management tools (Microsoft project, GNATT, RACI, Lessons learned, FMEA, etc.) are desired.

· Working knowledge of analytics using Alteryx and Tableau are desired.

· MS Office proficiency.

Education:

BA/BS or Equivalent