Management Trainee

Cisco, Inc. is looking to fill the position of an Management Trainee within our parts and service department at our Grand Rapids branch located at 4565 Herman Ave SW, Grand Rapids, MI 49509.

Full time, Monday-Friday first shift position, 40hrs/week. Hourly, Paid Weekly - $20 - $24 an hour.

The ideal employee must have strong customer service skills, with mechanical knowledge and enjoys working in a fast-paced environment. This position would require a valid, good standing driver’s license. As well as pre-employment drug screen, physical exam, and a background check for any position within the company.

Our Management Trainees Typically:

• Are good listeners and communicators
• Have strong Computer skills, intermediate level, including but not limited to Microsoft Office 365 including Outlook, Word and Excel
• Have a high sense of urgency
• Capable of making decisions
• Independent
• Have strong mechanical knowledge
• Interested in advancement
• Have a minimum of an Associate's Degree

Daily Responsibilities:

• Open Service Work Orders
• Monitoring Open Work Orders
• Reviewing and Approving Work Orders
• Respond to Phone Calls and Email Management
• Proactively Contacting Customers to Provide Repair Status of Units
• Answering phones and Assisting Customers
• Assisting with Rental Inquiries, Quotations and, Help set-up and Deliveries
• Working with Customers to fulfil Orders
• Vendor Communication
• Compiling, Maintaining, and Updating Company Records

Our Competitive Benefits Include:

• Medical, Dental, and Vision Coverage
• Flexible Spending Account – Medical and Dependent Care
• 401K Plan with Company Match
• Company Paid Life Insurance, and Voluntary Life Insurance Options
• Company Paid Short-Term Disability Benefits, Voluntary Long-Term Disability Benefits
• Paid Holidays and Generous Paid Time Off Schedule
• Wellness Resources and More!

About Cisco, Inc:

We offer battery, dock, door, gate and warehouse sales, installation, service, parts and support. We can help you keep up with periodic inspections, planned maintenance programs, parts, repairs, and emergency service.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• We pay within $20 - $24, based upon experience. Is this compensation acceptable?

Education:

• Associate (Required)

Work Location: In person