Major Accounts Manager

Job Title
Major Accounts Manager
Job Family
Job Description
What starts with YOU, moves the world!
Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Major Accounts Manager - Field Based.
What you will do:

• Achieve New Unit Sales Objectives
  • Maintain existing and grow new unit sales volume to improve overall market share and profitability.
  • Achieve result through effective account management.
  • Support the HY impact Sales Process as identified to drive revenue growth in Major Accounts.
• Responsible for executing and maintaining Account Development Strategies.
  • Integrate and understand assigned industry to effectively execute on and maintain assigned account development plans.
  • Consistently review account development plans and Customer relationship index to ensure effective market share growth in existing customer accounts while penetrating key target accounts within assigned industry.
    • This includes strategies for existing customers which will allow us to grow presence and market share and strategies for target/key accounts which will allow us to penetrate and achieve incremental sales/market share.
  • Recommend key customer activities which will improve unit sales and relationships with customers and related territory dealers.
• Responsible for effective Order Quality of assigned accounts which drives on target performance of inventory levels and working capital. Defined as the management of the order from quote to installation and payment collection.
  • Ensure that customer orders are properly obtained, configured, and quoted to include proper communication with the customer and the territory dealer so as to ensure the upmost order quality which will drive positive customer satisfaction and inventory/working capital performance.
• Develop relationships with dealer sales and service organization to ensure proper coverage of Major Accounts.
  • Must act as a player coach with dealer sales team to drive sales in Major Accounts managed directly by the dealer network.
• Customer Service and Business Acumen:
  • Traveling and visiting customer sites.
  • Performing application surveys.
  • Configuring proposals that meet these needs and ultimately delivering a professional sales presentation.

Who you are:

• Highly motivated leader that will have a positive impact on the sales team.
• Articulate and informative communicator that can comfortably converse across different groups.
• Customer centric minded. Someone willing to go the extra mile to meet and exceed customer expectations.
• Someone who is passionate about products and can influence others with their knowledge about material handling.
• Strong business acumen for sales strategies. Preferred proficiency in using CRM software and other tools to track client information, analyze data, and develop strategic account plans.
• Excellent organizational and time management skills to manage multiple accounts, projects, and priorities simultaneously.

What you will need:

• BS Degree in Business Management/related field preferred
• Minimum of 7 years Sales experience. In lieu of degree 10 years' experience.

Skills, Experience & Abilities

• Relevant product, application, and industry knowledge.
• Strong presentation skills.
• Excellent relationship building and communication skills.
• Material Handling Experience
• Sales/Negotiation skills

Who we are:
HYG designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, HYG have been building relationships with our customers, suppliers, dealers, and employees for over 90 years.
What we offer:
Hyster-Yale Group offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).
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#LI-remote
Job ID
0078
Employment Type
Full time
Work Hours
40
Travel Required
50%
Primary Location
HYG US Greenville, NC (Headquarters)
Address
1400 Sullivan Drive
Zip Code
27834
Field-Based
Yes
Relocation Assistance Available
No
We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.
EOE/Minorities/Females/Veterans/Disabled