Maintenance Technician-Sunterra

Come join our growing team as a Maintenance Technician at Sunterra Apartments! Haven Residential is a full-service property management and professional group with a wealth of industry experience in real estate operations, revenue management, marketing, leasing, and new development lease-up. Haven manages 60+ properties, representing over 14,000 units in 12 states with 400 employees and growing. We offer a competitive benefits package which includes 15 Paid Vacation Days, 6 Paid Sick Days, 10 Paid Holidays, Immediate Eligibility for Medical, Dental and Vision Insurance, Heath Savings Account, Short Term Disability, Basic Life Insurance, Pet Insurance, Tuition Reimbursement, 401K and more!

Summary of Position:

The Maintenance Technician will keep the property clean and free of debris and complete repairs on a regular basis.

ESSENTIAL JOB FUNCTIONS:

• Utilize experience in mechanical and electrical maintenance and construction for multi-family and commercial property including but not limited to:

• Plumbing maintenance and troubleshooting, with the ability to sweat copper pipe.

• Electrical wiring, outlet, and switch maintenance. Lighting fixture installation.

• Drywall and texturing installation and repair.

• Heating and Cooling and Ventilation troubleshooting and repair. Unit zone valve, transformer, and thermostat maintenance. Hot water and steam boiler troubleshooting and maintenance.

• Appliance installation, maintenance repair and troubleshooting.

• Complete any additional tasks as assigned by Community Manager, Regional Manager, Vice President or Maintenance Supervisor.

Work order processing

• Work with property manager and staff to efficiently, timely and cost-effectively complete maintenance work orders and apartment unit turns.

• Efficient materials planning and completion of maintenance unit turns to target one visit completion.

• Coordinate maintenance staff or vendors to ensure completion of resident maintenance requests within 24 hours or arrange with resident a suitable option.

• Ensure that vacant apartments are “made ready” within 7 days of vacancy. Coordinate with cleaning and painting contractors as approved by Management Company.

• Leave the occupied and un-occupied units cleaner than when you arrived.

• Communicate with residents when repairs or maintenance will take longer than expected.

• Complete pre-moveout inspections to minimize turn times and complete unit turns timely.

• Update/close out work orders in the PM software with notes.

REQUIRED SKILLS / ABILITIES:

• Superior organization and communication skills.

• Ability to provide courteous and professional service to residents, property managers, and supervisors, vendors and other service providers.

• Must be honest in time reporting. Reliable and on-time to work.

• HVAC experience a must.

• Valid drivers license may be required.

EDUCATION AND EXPERIENCE:

• Educational degree not required.

• At least one year of experience preferred.

• Specialized training: Multi-family property management experience is preferred.

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