Maintenance Supervisor

Our company is seeking a Maintenance Supervisor to join our dynamic, growing team at Windsor Court, Pelham Place, and Miramar Apartments.

In addition to your hourly wage, our company offers a monthly bonus and a comprehensive benefits package to include Medical, Dental, Vision, Life Insurance, Short-Term Disability, and Long-Term Disability coverage. Paid time off includes paid holidays, vacation, and sick. We also offer a 20% rent discount.

The Maintenance Supervisor will manage the maintenance staff of five and participate in the day-to-day maintenance of the three apartment communities. You will be required to travel between the three locations, but will typically be scheduled to work at only one location per day. You will set your schedule weekly with the Regional Manager based upon the needs at each location.

Please note the addresses of the three locations:

Windsor Court - 537 Bellwood Road, Newport News, VA 23601

Pelham Place - 521 Boissevain Avenue, Norfolk, VA 23507

Miramar - 7131 Sewells Point Road, Norfolk, VA 23513

This position is responsible for working with the Property Managers to ensure, coordinate, and oversee the safety, quality, maintenance, and repairs of all equipment and systems of the apartment community.

Primary duties include but are not limited to:

• Review daily work order, cleaning, and preventative priorities and assign work to qualified team members
• Regularly communicate with office personnel on the status of work orders, projects, and apartment turns
• Maintain, repair, and inventory all supplies and equipment owned by the property and ensure proper storage
• Supervise and participate in apartment turns and pool/ground maintenance
• Complete service/work orders
• Provide residents with outstanding customer service by communicating with residents effectively and resolving service requests timely and properly
• Supervise and train the maintenance staff
• Oversee all repairs and ensure that work is completed correctly, timely, cost-effectively, and without compromising safety
• Responsible for 24-hour emergency maintenance services as scheduled
• Comply with all health and safety regulations and practices on site
• Conduct and supervise preventative maintenance work
• Conduct safety inspections
• Frequently inspect facilities to proactively detect potential problems and recommend the necessary repair or maintenance
• Participate in maintenance staff recruitment and ensure the proper onboarding
• Oversee and enforce good record-keeping practices
• Regularly inspect the quality of performed maintenance work
• Communicate policies, procedures, and any updates to maintenance staff
• Work closely with vendors, outsourced service providers, and contractors to protect the interests of the facility
• Help with the development of maintenance procedures and proactive maintenance programs like preventative maintenance
• Recommend budget items, contributing to the development of an annual maintenance budget
• Recommend upgrades, overhauls, and other changes to systems and equipment
• Actively participate in projects (e.g., remodeling or renovation)
• Actively discuss staff-related challenges with management
• Other duties as assigned

Required Qualifications:

• 2+ years of Maintenance Supervisor experience
• 3+ years of apartment maintenance experience
• High School equivalent
• Strong leadership and organizational skills
• EPA Certification
• CPO Certification
• Must have own tools
• Must have Driver’s License and reliable transportation
• Strong commitment to the service needs of the apartment community and the people within it
• Must possess the ability to read and comprehend equipment manuals and follow directions
• Must be proficient in the use of power tools relevant to the job
• Computer literate with capability in email, Microsoft Office, and Rent Manager (preferred)
• Must possess excellent listening skills and attention to detail
• Strong working knowledge of building trades, cleaning procedures, and general apartment maintenance to include HVAC, appliances, electrical, plumbing, carpentry, and drywall repair
• Excellent time management skills
• Must be able to use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc.
• Must have a complete understanding and working knowledge of the company’s policies and procedures
• Solid understanding of health and safety regulations and practices

Physical Requirements:

• Must be able to be on-call 24/7 for emergencies, sometimes on a rotating basis
• Must be able to work outdoors in all weather conditions, as well as dirt and dust
• Must be able to withstand the high physical demands of the position
• Must have normal range of hearing, vision, color discrimination, and depth perception for proper operation of machines and equipment
• Requires the use of appropriate safety equipment (e.g., back belts, goggles, masks, gloves, etc.)
• Must be able to move, carry, reposition, and/or lift items weighing up to 100 lbs.
• Ability to walk and stand for long periods
• Regularly required to stoop, lift, sit, kneel, crawl, bend, push/pull, reach, and navigate difficult terrain and access small areas.
• Ability to climb stairs, ladders, and scaffolds, all while maintaining balance

Equal Opportunity Employer. Drug-Free Workplace. Employment offers are contingent upon successful completion of a background check and drug screen.

Job Type: Full-time

Pay: $27.00 - $30.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Work setting:

• In-person

Application Question(s):

• What is your desired hourly wage?

Experience:

• supervisory: 2 years (Preferred)
• apartment maintenance: 3 years (Required)

License/Certification:

• CPO Certification (Preferred)
• EPA Type II or Universal Certification (Required)

Work Location: In person