Address
Form of workJob Description
Main Office Manager
EXPLO Intermediate, Bronxville, New York
June 21, 2024 - August 10, 2024
We are seeking friendly, organized, and customer-service oriented communicators who love to help others and can manage the day to day operations of our central office.
About Us:
At EXPLO, our engine is curiosity. We drive joyful learning through investigation, collaboration, and play.
We’re a mission-driven, educational non-profit with more than 85,000 student alumni who hail from 90 countries. We offer day and residential summer programs for clever and curious students in grades 4 through 12 on three of the most beautiful college campuses on the East Coast of the U.S. For many, EXPLO is a life-changing experience. Our students sometimes describe it as the place where they feel like the truest version of themselves. We know you’ll transform the lives of our students. We hope the experience will transform yours, too.
EXPLO’s summer programs run this summer fromJune 30th to August 9th, 2024, with staff orientation beginning on June 22nd.
The Opportunity:
Main Office Managers take charge of our program’s campus communication hub. We like to call our Main Office our program’s “front door” because it’s the first place families call, email, or visit when they want to communicate with the summer program. The Main Office Manager is key to providing good customer service and connecting our community with the outside world with their communication skills.
CORE RESPONSIBILITIES:
Communications + Office Operations:
- Answer phone calls and respond to emails from families, finding the information they need or connecting them with the people that can help
- Welcome visitors to campus and manage the process of students signing in and out
- Develop systems that make communication clear and simple and allow information flow between all offices on campus
- Directly supervise, train, and provide feedback to office staff and assistants
- This job may also entail banking responsibilities
Campus Operations + Student Life:
- Organize student arrival and departure days, including creating student welcome packets and check-in/out procedures
- Design a registration process that is warm and welcoming to our students and families
- Help coordinate pickup and dropoff for students travel to the program
- Jump in to help out with courses, chaperone field trips, run a student club, or any other aspects of the program when the need arises
- Perform additional Summer Program duties as may be assigned to you.
About You:
You’ve got:
- 2+ years of post high-school experience by the summer
- Outstanding communication skills
- A detail-oriented mind and love for organization
- Availability to live and work on campus for the duration of the summer program
Ideally, you’ve also got:
- Some experience with kids and/or adolescents
- Experience with Excel, Google Suite, Airtable, or similar software
- Experience working in customer service
- Experience managing others
- A valid US driver’s license and clean driving record
- A love for organizational systems and an eye for task management
Compensation + Benefits:
This is a seven week, seasonal position. Remote training for this role may begin as early as January 2024. In person training begins in mid-June 2024. Compensation for this role starts at $6400 plus room and board. For the health and safety of our community, EXPLO requires all employees and new hires to be vaccinated against COVID-19.
This role is also available at EXPLO Junior and EXPLO Pre-College in Massachusetts; you can check out these options here.
This role is also available at EXPLO Junior and EXPLO Pre-College in Massachusetts; you can check out these options here.
Other benefits include:
- Room and board for the duration of 7-week program including all meals
- Staff-only affinity spaces and other professional support and development opportunities
- A week-long, hands-on orientation and job training
- Best in the industry staff to student ratios
- Daily time off that typically includes every other night off and one weekend day per weekend off
- Openness to working with your college or university to support internship or practicum credit for your EXPLO work
- EXPLO offers two certifications for summer staff members to honor and illustrate the skills built throughout the program. Certifications include: "Experiential Learning: Student-Centered Teaching" and "Coaching for Growth"
Interested in learning more? Apply now! You can learn more about other positions, the application process, or read about former EXPLO faculty at our Faculty Hiring website or by contacting us at 781-762-7400 or faculty_hiring@explo.org.
--
EXPLO is an equal opportunity employer. We have a clear vision: to be an organization that attracts a diverse mix of talented people to come and do their best work. We are building a team that values diversity, equity, and inclusion.
EXPLO, as a part of the Exploration School, does not discriminate on the basis of physical handicap, sex, race, creed, color, sexual orientation, gender identity, age, marital status, or national or ethnic origin in administration of its educational policies, admissions, scholarships, or other social programs. It affords all students the rights and privileges that are generally made available at the School.
Apply Now
About Exploration School:
At EXPLO, our engine is curiosity. We drive joyful learning through investigation, collaboration, and play.We’re a mission-driven, educational non-profit with more than 89,000 student alumni who hail from 90 countries. We offer day and residential summer programs for clever and curious students in grades 4 through 12 on three of the most beautiful college campuses on the East Coast of the U.S. For many, EXPLO is a life-changing experience. Our students sometimes describe it as the place where they feel like the truest version of themselves. We know you’ll transform the lives of our students. We hope the experience will transform yours, too.
