Address
Form of workTitle:Mail Room Clerk
Location: Laguna Hills, CA
Department: Printing, Duplicating, & Mailroom
Status: Full Time
Shift: Days (8 hrs.)
Pay Range*: $20.00/hr - $25.47/hr
At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in Healthcare. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.
Position Summary
This position requires the full understanding and active participation in fulfilling the mission of Saddleback Medical Center. It is expected that the employee demonstrate behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy. The employee shall support Saddleback Medical Center's strategic plan and participate in and advocate performance improvement/patient safety activities. The Mail Room Clerk must be able to process and distribute incoming and outgoing United States Postal Service (USPS) and inter-hospital mail. This position is responsible for having a thorough understanding of various mail distribution methods to serve as a resource for customers. Additionally, this position will target to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Essential Functions and Responsibilities of the Job
1. Demonstrates the ability to accurately sort and distribute USPS and interdepartmental mail.
2. Maintains returned correspondence arranged systematically in a file according to an established system and follows general instructions when researching returned mail.
3. Actively follows up with patient, guarantor, or other financially responsible party regarding correct billing address.
4. Displays the ability to request and maintain adequate supplies to support the equipment used in the primary job function. Ensures the equipment is functional by expediting repairs and service, as needed. 5. Separates undeliverable mail and returns to USPS next business day.
6. Places patient mail in appropriate location for volunteer pickup and delivery.
7. Delivers and picks up mail from all hospital departments, Medical Office Tower suites, Breast Center and Radiology Oncology Center.
8. Ensures postage meter is set properly for type of mail, date, etc.
9. Maintains enough postage funds by requesting Check Requests in advance.
10. Assists departments with services such as changing department names, new employees, larger mail slots
11. Ability to be at work and on time
12. Ability to follow company policies, procedures and directives.
13. Ability to interact in a positive and constructive manner.
14. Ability to prioritize and multitask.
*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.
Minimum Requirements
Qualifications/Work Experience:
Previous mailroom experience preferred
Education/Licensure/Certification:
High school diploma or equivalent preferred
