Mail Room Associate Level-2

Hours will be 7am 4:00pm.
ESSENTIAL FUNCTIONS:

- Operation of mail equipment: mail inserters, sorters and finishing equipment in an automated high speed/high volume environment. Includes packaging/posting Perform charge-back reporting for postage, air express, local delivery, and faxes

- Perform production mail labeling/mail merge

- Provide mailing address cleanup services (may include use of mail cleansing software)

- Coordinate automated and manual processes for finishing and mailing client materials

- Implement and maintain distribution and tracking systems

- Use of customized software to update/maintain mailing addresses

.- Receive, sort and process mail documents, packages, and supplies. Notify recipients Deliver and pick-up mail on scheduled runs

- Record & process accountable mail information, maintain logs

- Track, trace, and resolve mail problems with USPS, express and local delivery services

- Prepare mail and packages for external shipment and coordinate deliveries and pick-ups (may include USPS pickup/delivery)

- Perform quality checks on outbound mai Validate internal mail addresses

- Use common mail services including fax , air express, postal services

- Fill out shipping forms and/or enter electronically in shipping terminal per the job ticket Perform finishing work on documents to be mailed , such as folding and insertion

- Perform fulfillment functions, such as assembly, packaging, shipping and tracking of kitted materials

- Follow mailroom security procedures

- Barcode tracking or face scanning incoming mail and packages

- Shipping and receiving using automated system to track and manage activity

- Monitor/order/replenish supplies inventory, mail and distribution activities

- Send and receive e-mail messages- Arrange alternative courier or shipping services to meet customer requirements

- Fully operate, clean and maintain all shipping and mail equipment- Contact service on mail and shipping equipment if need occurs

SKILLS:

- Able to lift and move up to 50 pounds- Able to demonstrate ability to read, write and follow English instructions

- Able to demonstrate PC / Internet Skills Intermediate

- Download and install files (fonts, drivers, etc.) from internet sites; open, complete and save/print internet forms

- Perform mail merges -- Intermediate knowledge of MS Word or equivalent (insert images; create and manage tables and columns; edit headers/footers; create forms; create and manage multiple sections -- Intermediate knowledge of MS Excel or- Working knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications )

-- Determine output packaging per packaging standards (e.g. process for books, tabs, etc.) Driving (if required) Ability to demonstrate use of mail equipment per training for example : -- Finishing equipment -- Inserters -- Postage meters -- Envelope printers -- Scales -- Pitney Bowes Mail Management systems

-- FedEx shipping systems

- Able to demonstrate Customer service and communication skills

- Able to demonstrate ability to manage multiple tasks Able to demonstrate ability to perform duties with minimal supervision

- Able to demonstrate ability to perform data entry- Able to demonstrate use of Production Mail Software

- Able to demonstrate ability to estimate and schedule mailing jobs , including operators, job path and time requirements

- Able to demonstrate ability to train and mentor other Mail client associates

EXPERIENCE: 1-2 years knowledge and experience with mail procedures and operating mail equipment

EDUCATION: Minimum: High School diploma or equivalency

EDUCATION VERIFICATION:Yes