Company

Outcome-Driven Value-Based Kidney Care - Panoramic HealthSee more

addressAddressPennsylvania, United States
type Form of workFull-Time
CategoryInformation Technology

Job description

MA Care Coordinator Upland and Darby, PA
Darby, PA, USA Upland, PA, USA Req #740
Thursday, December 28, 2023

Panoramic Health
Come Join our team!! 

Are you ready to join a diverse, high-energy, fast-growing healthcare company? Join Panoramic Health! We are looking for an experienced Care Coordinator.   

 

Our Care Coordinators work onsite at our practice partner offices with our patients.  

 

 

Who We Are and Why We're Different 

At Panoramic Health, our priority is healthy patients. We deliver better outcomes for patients and lower costs for everyone. We are the only value-based kidney care platform led by physicians, which uniquely qualifies us to care for patients holistically. We keep patients healthier longer - at home and out of the hospital. Our mission is to improve outcomes for patients by slowing disease progression and improving quality of life. We do this by putting nephrologists at the center of care and continuing to build on our data, analytics, and deep understanding of kidney care. 

 

 

Role Summary 

The Care Coordinator is an integral member of the overall Circle of Care (CoC) Team delivering preventative, holistic care to patients with chronic kidney disease and kidney failure. Working under the direction and delegation of their RN Care Manager dyad partner, the Care Coordinator supports focused, high quality, coordination activities across the continuum of care. These coordination activities include, but are not limited to, transition of care support, panel management, appointment scheduling, hospital and community referrals, addressing gaps in care, health coaching, and support of various care campaigns.   

 

Responsibilities include: 

  • Collaborates with the RN Care Manager and clinical team to build relationships and manage a patient panel. Obtains, reviews, and screens patient lists for prioritization of proactive outreach and necessity of interventions.   
  • Provides transition of care management for emergency room visits, hospital discharges, and skilled nursing/acute rehab transitions as required.   
  • Maintains timely, consistent, and professional written and verbal communication with all patients, providers, and members of the interdisciplinary care team. Utilizes warm handovers, as indicated.  
  • Reviews patient data and pertinent reports, identifies and closes gaps in care, including preventative care, vaccines, overdue diagnostic procedures and labs, co-morbid care gaps, and applicable screenings.  
  • Collaborates with practice-based care team to deliver campaigns to patients within Value-Based Care.  
  • Schedules urgent appointments and referrals to applicable hospital and community resources.  
  • Ensures appropriate cadence of routine nephrology, specialty, and primary care. Contacts patients who miss appointments, are overdue for services and/or need follow-up care based on risk assessment.  
  • Works in partnership with the RN Care Manager for patients that are off-track for an optimal dialysis start. 
  • Collects and updates elements of the patient's past medical, surgical, social, and family history. Ensures documentation of depression screening and patient activation measures.  
  • Utilizes standard documentation and communication tools, such as standard messaging, workflows, and templates, to ensure consistent and accurate communication and health record documentation.  
  • Collaborates with RN Care Manager to conduct detailed medication review for applicable patients.  
  • Facilitates pre-visit planning, pre-visit labs and advanced access to care (same day appointments).  
  • Collaborates with nephrologist and other specialists in delivering and coordinating necessary care/services. 
  • Acts as a patient advocate, liaison, and information resource; escalates all critical information to the RN Care Manager in a timely manner. 
  • Ensures active participation in daily huddles to review the schedule, anticipate needs, ensure access to all necessary documents, identify and manage care gap registries, and build culture of teamwork, communication, and trust.  
  • Monitors and updates plan of care, as applicable.    
  • Provides culturally appropriate, structured education about chronic diseases, self-care management (diet, exercise, smoking-cessation, etc.), and applicable health coaching under the direction of the RN Care Manager.  
  • Answers inbound patient calls and utilizes warm handover for urgent requests.  Manages and responds to patients' voicemails and messages.  
  • Respond to tasks and touchpoints and returns patient calls, as applicable.  
  • Adheres to established confidentiality, productivity, and quality standards.  
  • Coordinates incoming and outgoing information and performs other administrative tasks to support the team.  
  • Performs a majority of work time in-office with patients, providers, and other staff. 
  • Facilitate projects and presentations designed to develop and improve the role of the Care Coordinator in the value- based care programs. 
  • Act as resource and representative for value-based care at health fairs and professional seminars as assigned. 
  • Assists with coverage for PTO and open positions as requested. 
  • Serves as a preceptor when assigned. 
  • Perform other duties and responsibilities as required, assigned, or requested. 

 

Qualifications: 

  • High School Diploma or equivalent required. 
  • Medical Assistant degree, diploma, or certificate. 
  • Medical Assistant with minimum of two years' experience within a healthcare related organization (e.g. health system, hospital, clinic, provider practice, health insurance company, etc.) required. 
  • Requires medical records experience/exposure. 
  • Broad understanding of physician front- and back- office practices, preferably in nephrology. 
  • Knowledge of medical terminology. 
  • Ability to navigate and document within multiple electronic health records, health-related databases, and other care-related platforms.  
  • Knowledge of HIPAA regulations. 
  • Knowledge of insurance carriers, copays, and eligibility verification. 
  • Knowledge of EHR/EMR systems. 
  • Requires working knowledge of Microsoft Office Suite. 
  • Highly organized with ability to keep accurate notes and records. 
  • Strong interpersonal skills. 
  • Telephonic customer service experience preferred. 
  • Possess strong time management skills. 
  • Detail oriented, professional attitude, and reliable. 
  • Ability to interact with internal and external customers in a professional manner. 
  • Ability to manage multiple priorities successfully and drive results. 
  • Ability to communicate effectively both verbally and in writing. 
  • Ability to work independently and with a team. 
  • Ability to manage multiple patients simultaneously. 
  • Bilingual preferred in certain markets. 

 

Benefits: 

  • Health Insurance 

  • Dental insurance 

  • Vision insurance 

  • Life insurance 

  • Disability insurance 

  • Paid time off 

  • 401K 

 

 

The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment

For information about our Privacy Policy, please visit here 
Other details
  • Job Function Non-Clinical
  • Pay Type Hourly
Apply Now
Refer code: 7788499. Outcome-Driven Value-Based Kidney Care - Panoramic Health - The previous day - 2024-01-10 04:17

Outcome-Driven Value-Based Kidney Care - Panoramic Health

Pennsylvania, United States
Jobs feed

Labor Accountant/Analyst

Maxar Technologies

Virginia, United States

$17.63 - $29.38 an hour

In Home Aide

Right At Home Mesa

Chandler, AZ

$17 - $18 an hour

Golf Shop Sales Attendant

Troon

Urbana, IL

$16 an hour

Caregiver - The Village at Ocotillo

The Village At Ocotillo

Chandler, AZ

$15.50hr Cashier/Customer Service

Love's Travel Stops & Country Stores

Tuscola, IL

$15.50 - $16.50 an hour

Retail Sales Associate (Part-Time)

Autozone

Urbana, IL

Assistant I, Sales

Nexstar Broadcasting

Champaign, IL

Retail Sales Associate

Ollie's Bargain Outlet, Inc.

Champaign, IL

Sales Associate - Champaign, IL - Endoscopy

Stryker Corporation

Champaign, IL

Merchandise and Stocking Associate

Sam's Club

Durham, NC

$15 - $22 an hour

Share jobs with friends

Related jobs

Ma Care Coordinator Upland And Darby, Pa

Episode Care Coordinator (ECC) Remote RN

Sentara Healthcare

$37.49 an hour

Chesapeake, VA

just now - seen

Cancer Care Quality EICC RN Coordinator

Kaiser Permanente

Pasadena, CA

just now - seen

Patient Care Coordinator

Emory Healthcare

$16.80 - $27.70 an hour

Georgia, United States

13 hours ago - seen

PATIENT CARE COORDINATOR I

Professional Physical Therapy

$16 - $19 an hour

Haverhill, MA

21 hours ago - seen

Forensic Care Coordinator - Dane County- Conditional Release Program

Lutheran Social Services

24.00

Madison, WI

yesterday - seen

Care Management Coordinator

Springpoint Senior Living

$30 - $35 an hour

New Jersey, United States

2 days ago - seen

After Hours Patient Intake Coordinator (Remote)

Serenity Hospice Care

$34.8K - $44.1K a year

New Jersey, United States

2 days ago - seen

Patient Care Coordinator - Blaine

Park Dental

$36K - $45.6K a year

Minnesota, United States

2 days ago - seen

RN Care Coordinator, Utilization Management -Per diem - Days

Hackensack Meridian Health

$81.2K - $103K a year

Hackensack, NJ

2 days ago - seen

Office / Care Coordinator

Tlc Care Services

$17 - $20 an hour

Fairbanks, AK

2 days ago - seen

Wound Care Coordinator - RN

Cypress Cove Center

$32 - $40 an hour

Muscle Shoals, AL

3 days ago - seen

Care Coordinator - Remote in Dearborn County Indiana and surrounding areas

Unitedhealthcare

$57.2K - $72.5K a year

Lawrenceburg, IN

3 days ago - seen

Temporary Staffing Coordinator

Home Care Agency

$31.6K - $40K a year

Marion, SC

3 days ago - seen

Resident Care Coordinator

Wolverton Glen Assisted Living

$19 - $23 an hour

Ripon, WI

3 days ago - seen

Patient Care Coordinator

Mountain Ridge Dentistry

$20 - $28 an hour

Berthoud, CO

3 days ago - seen

Front Desk Care Coordinator

Lagrange Family Dentistry

From $15 an hour

Lagrange, IN

3 days ago - seen

Patient Care Coordinator

Sycamore Veterinary Hospital

$17 - $20 an hour

Midlothian, VA

3 days ago - seen