The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. The LPS leads the effort to efficiently and effectively oversee security services and asset (lives, buildings, equipment, inventory, data, & intellectual property) protection in a designated building. The LPS reports to the Loss Prevention site lead responsible for their facility, and aids them in supporting the Operational team, and the cross functional teams throughout the organization. The position is site based.
Key job responsibilities
Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents
Prepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process Improvement
Deliver results through policy Guidance, Education, and Mitigation strategies to help meet business demands
Serve as department's liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department's performance
Analyze data, conducts audits and identify trends to create actionable plans to mitigate risk
Maintain confidentiality in matters involving security and/or personnel issues in the work place
Effectively partner with internal customers in evaluating current and future security services, processes and initiatives
Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners
Accurately communicate verbally and in written form to a broad customer base
Train and orient new Associates in LP culture
Develop projects while continuously improving physical security, processes, standards, training, and policies for future growth
Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control and record keeping
Promote and execute security best practices
Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensuring functionally of all systems
Work weekends and/or overnight shifts as necessary
Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation
A day in the life
The primary focus of the Loss Prevention Specialist is to promote safety and be a visible deterrent preventing losses at an Amazon Fresh Store (AFS) location.
There is a lot of interaction with community members as well as Amazon Associates / Leadership with a heavy emphasis on preventing losses through customer service and training.
About the team
Global Security Operations (GSO) is the global organization that supports field Loss Prevention and is designed to support Amazon's Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.
We are open to hiring candidates to work out of one of the following locations:
Los Angeles, CA, USA