Loss Prevention Specialist

LOSS PREVENTION SPECIALIST

ABOUT US:

At Goodwill, we aim to create a positive and fulfilling work environment with an emphasis on training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full-Time Team Members can expect a consistent forty-hour work week. Goodwill has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, a 24/7 Goodwill Paid phone access to a Doctor through Teladoc, and many other attractive benefits listed below.

THE POSITION:

Under the supervision of the Risk & Safety Manager, provide ongoing training and support of Loss Prevention (LP) and asset protection policies and procedures while managing, maintaining, and implementing Loss Prevention programs and security controls that eliminate risk and loss. This role establishes strong partnerships with management and the local law enforcement community, representing Goodwill in a professional manner that reflects the values and standards of the organization’s mission and goals.

As a Loss Prevention Specialist, you will:

• Awareness & Prevention:

• Communicates, trains, and educates Loss Prevention programs and strategies.

2. Facility Protection:

• Assists with integrity and elements of facility physical security system including locks, key control, and issuing (including vehicles, fobs/access control, and alarm systems as assigned based on territory.

3. Investigations & Case Management:

• Effectively utilize Loss Prevention systems to support efficiency

4. Partnership:

• Partners with stakeholders and appropriate department leaders and manages processes to ensure that all open cases and investigations are closed timely.

5. Training:

• Ensures 100% customer satisfaction and buy-in while delivering training.

THE BENEFITS:

Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives

THE QUALIFICATIONS:

• 2-5 years+: Loss Prevention/asset protection experience in a multi-unit capacity preferred, or equivalent experience.
• Minimum 2 years: CCTV, Burglar, Fire alarm Maintenance/Monitoring technical skills
• Access Control (Key & Lock Systems / Electronic systems)
• Relevant Bachelor’s degree preferred
• LPQ/LPC, Wicklander-Zulawski Interview and Interrogation, or other certification a plus.

SPECIAL REQUIREMENTS:

• Must be able to work occasional after-hours and weekends

Incumbents must possess a valid driver’s license, appropriate insurance coverage, and a privately owned reliable means of transportation to travel throughout Goodwill territory.