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Form of workGrove Park Inn
The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.
Omni Grove Park Inn's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn may be your perfect match.
Job DescriptionThe 3rd Shift Loss Prevention Manager will be responsiblefor directing and overseeing the day to day functions of thesecurity department, including protection of hotel guests, associates and property.
Responsibilities- Ensures all Security standards are properly followed.
- Reviews all reports completed by security officers to ensure accuracy and timely submission.
- Reports all observed hotel property deficiencies and safety hazards.
- Ensures thorough and complete investigation for all incidents incurred by guests and associates (i.e. losses, thefts, accidents, and acts of violence).
- Maintains guest room surveillance procedures.
- Maintains an effective key control program.
- Ensures that shift personnel are properly assigned at all times.
- Acting Hotel Manager on Duty
- Must be willing to assist and cross train in all areas of the hotel
- Responsible for ensuring audit compliance
- Must be able to drive company vehicle:Valid NC Driver's license and Drug Screening required
- Associate's Degree or Equivalent
- Must have 2+ years experience in Loss Prevention/Security Management role.
- Experience in Loss Prevention in an upscale establishment preferred.
- Previous experience in hospitality preferred
- Proven professionalism with guests and associates required
- Experience with and familiarity with OSHA standards required
- Previous experience with training and maintenance of safety standards
- Must have knowledge and experience with Microsoft Word, Excel, Outlook and PowerPoint.
