Logistics Technician

At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn’t be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a Logistics Technician in Morton, IL.   

The Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics, segment Procurement and the design and manufacture of Wear & Maintenance Components, e.g., Steel Products (Undercarriage and GET) and Specialty Products (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters).       

We’re  committed  to our customers, who build a better world with our products, services and solutions. We understand     

and show the value of why they should always choose us. We’re exploring new ideas and opportunities –  innovating  to discover the breakthroughs necessary for tomorrow’s growth.        

Through it all, we are one team  – creating and delivering world-class components and solutions superior to the competition.    

Learn more about the Caterpillar Experience.    

As a Logistics Technician, you will be the primary contact for several Production Facilities and/or Purchased Finished suppliers. You will be actively engaged with the Product Group, Account Managers, and internal customers to support superior service. These areas focus primarily on assurance of supply to ensure customer and dealer demand is met. 

What You Will Do:   

• Performing work to achieve supply chain performance targets focused on backorders, estimated ship dates, SSP, past due schedules, inventory and turns  

• Execute schedule adjustments through collaboration, order min/mults, EOQs, lost or misdirected shipments, transportation/FOM issues, ASN issues, E/C level or material code changes, backorder escalation, and all other supplier issues impacting performance targets  

• Grief resolution  

• Product Group/Purchasing/Marketing and Dealer inquiries  

• Execute Monthly Supplier Shipping Performance Process  

• Participate in all projects and meetings to support performance targets improvements and OPACC improvement initiatives 

What You Have  

• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Accurately gauges the impact and cost of errors, omissions, and oversights. Utilizes specific approaches and tools for checking and cross-checking outputs. Processes limited amounts of detailed information with good accuracy. Learns from mistakes and applies lessons learned. Develops and uses checklists to ensure that information goes out error-free 

• Analytical Thinking: Approaches a situation or problem by defining the problem or issue and determining its significance. Makes a systematic comparison of two or more alternative solutions. Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. 

• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Identifies and documents specific problems and resolution alternatives. Examines a specific problem and understands the perspective of each involved stakeholder. Develops alternative techniques for assessing accuracy and relevance of information. Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. Uses fact-finding techniques and diagnostic tools to identify problems. 

• Supplier Management: Knowledge of processes and methods to effectively manage business relationships and transactions with suppliers of raw materials or product components; ability to apply related knowledge, experience and skills into real practice. Describes the typical tasks associated with using and managing suppliers. 

• Supply Chain Management: Knowledge of functions, principles and techniques used in supply chain management; ability to develop and use, strategies, practices and tools for controlling the logistical processes. Discusses considerations for integrating partner and supplier transactions. Recognizes software systems or components used to manage supply chain. (ie: Microsoft, Excel, MRC, SAP). Summarizes supply chain considerations for different types of products or components. Participates in supply chain analysis and uses it to spot trends and improvement opportunities. Works with a specific part of supply chain management process. 
   

What Sets You Apart  

• Bachelor’s degree, preferably in Business, Supply Chain or Logistics Management.  

• Strong collaborative, interpersonal and communication skills to effectively work with all process partners and customers at all levels 

• APICS CPIM, CSPC National Certification, or 6 Sigma Project experience 

• Strong mathematical, critical thinking, analytical thinking and problem-solving skills 

• Experience with parts product structure, global purchasing and distribution practices 

• Knowledge of Caterpillar product structure and organization of Caterpillar parts information and technical information databases 

• Ability to accept increasing responsibility 

Final details      

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. #Li 

Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected applicant.