Logistics Operations Associate Ii (Rts) M-F 2Pm - 10:30Pm

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career.We offer competitive compensation and benefits packages for our Team Members.Logistics Operations Associate II (RTS) M-F 2pm - 10:30pmLogistics Operations Associate II (Real Time Solutions) are responsible for the execution of logistics occurring in one of Niagara's geographic Supply Chain regions. This role is heavily focused on coordinating all logistics related activities that occur once a shipment is scheduled to ship to customers from Niagara/3PL warehouses. The Real Time Solutions team supports logistics needs for both internal and external customers such as Niagara shipping offices/warehouse staff, Customer Service, Production/deployment planning, Sales and Carriers.Essential Functions Daily communication/coordination with customers, carriers, plants/3PLs related to the flow of shipments in/out of facilities including issue resolution and providing solutions in real time. Providing clear and proactive notifications to customers as it pertains to status of shipments Focus on avoiding costs as it pertains to but not limited to: RMA avoidance, carrier recoveries, customer fines, and accessorials Trouble shooting system issues impacting orders that need to ship Experience with Four Kites, Oracle Service Cloud, WMS (E80, Manhattan, TMS, OTM) and EBS Rescheduling shipments in customer scheduling portals Updating customer tracking documents in a timely manner Tracking critically identified shipments with ability to provide truck status to customer service representatives in a timely manner Escalation to leadership team when appropriate Building relationships and collaborating with cross functional supply chain team to resolve issues and provide logistics related solutions Miscellaneous operational reporting on regional team metrics Working with Supervisor to maintain critical job relevant SOPs Identifying and developing solutions for improvements in process and communication between departments Training and providing support for new employees Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without prior notice.Foreign LanguageRequired: None RequiredPreferred: Spanish speakingCertification/License:Required: NAPreferred: NAEducationMinimum Required: High School DiplomaPreferred: Bachelor's Degree in Business, related field, or equivalent work experience. experience may include a combination of work experience and educationCompetenciesThis position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success:Lead Like an Owner Makes safety the number one priority Keeps alert for safety issues and escalates immediately Effectively prioritizes tasks based on department goals Shows respect to others and confronts interpersonal issues directly Prioritizes resolution of customer issues effectively Responds promptly and honors commitments to internal and external customersInnovACT Makes recommendations to continuously improve policies, methods, procedures, and/or products Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances Increases performance through greater efficiencyFind a Way Seeks to develop technical knowledge through learning from other experts Understands interdepartmental impact of individual decisions and actions Seeks solutions rather than placing blameEmpowered to be Great Consistently looks for ways to improve one's self through growth and development opportunities Communicates clearly and promptly up, down, and across Communicates effectively to manage expectations experience may include a combination of work experience and educationPreferred Qualifications: 4 Years - Experience in Field or similar manufacturing environment 4 Years - Experience working in Position 2 Years - Experience managing people/projectsQualificationsMinimum Qualifications: 2 Years - Experience in Field or similar manufacturing environment 2 Years - Experience in Position* 0 Years - Experience managing people/projectsTypical Compensation RangePay Rate Type: Hourly$21.80 - $29.44 / HourlyBenefitshttps://careers.niagarawater.com/us/en/benefitsAny employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.