Address
Form of workMust be local to Bethlehem, PA, and work onsite at the 3PL 3-5 days per week.
Must be authorized to work in the U.S. now and in the future without sponsorship - The position cannot provide sponsorship.
At Cisco Meraki, we believe that when passionate people can spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That's the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work!
Our Operations team is very excited to continue growing our team by adding a new, remote Logistics Operations Analyst located at our largest international 3PL! As our new Logistics Operations Analyst, you will support the shipping needs of customers, sales, and operations teams, and facilitate the flow of shipments to customers. This opportunity requires an experienced individual with strong leadership skills, proactive thinking, high attention to detail, excellent problem-solving abilities, and a hard-working demeanor.
You:
As our new Logistics Operations Analyst, you will support the shipping needs of customers, sales, and operations teams, and facilitate the flow of shipments to customers. You have high attention to detail and enjoy making sure everything is in perfect order. You have excellent problem-solving abilities and an enthusiastic attitude that makes you happy to come to work. Finally, you love a challenge and you are ready to take on new obstacles and help build our outstanding operations team.
What You Will Do:
- Facilitate seamless communication between Meraki and the 3rd party distribution center ( DC)
- Handle allocation of orders and transmission to the DC.
- Problem-solve an array of challenges that arise in our DC
- Lead daily communications with 3PL DC
- Craft daily internal and 3PL reconciliation reports
- Coordinate day-to-day activities to support the fulfillment of outbound orders.
- Handle Meraki's shipping email inbox.
- Troubleshoot orders in ERP and Middleware AKA transmission systems.
- Work with carriers to resolve domestic and international shipping challenges
- Ability to lift 25lbs if needed
- Other duties as assigned.
- Must be authorized to work in the U.S. - The position does not provide sponsorship
- 1 - 2 years experience working with a fulfillment warehouse and/or a logistics team preferred.
- Experience with shipping, carriers, and forwarders.
- Excellent organization and communications skills (phone, email, meetings).
- MS Excel skills are required (pivots, basic formulas, and VLOOKUP).
- Experience with Oracle, Dynamics GP, Salesforce or other CRM, ERP, and WMS systems
- Validated analytical and problem-solving skills.
- Strategic Planning -take the initiative approach to business
- High Attention to detail.
- Ability to adapt to changing conditions and work assignments.
- BS or BA degree is required.
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
