Westfreight Systems provides integrated transportation solution services for our strategic energy sector clients through the optimization of our asset-based network. Our extensive network and services are designed to support customer-sensitive supply chains. Westfreight Systems' high standards of integrity and performance deliver confidence. We are looking for an experienced, motivated and career-minded Logistics Coordinator to join our team in Houston, TX.
Position Summary:
The Logistics Coordinator position reports to the Terminal Manager. This position is responsible for revenue generation through customer service and front-line communications with customers, drivers and other terminal interaction.
- Accurate and timely order creation and updates within the TMW system.
- Coordination and planning for both LTL and truckload shipments
- Document coordination and submission to Customs Brokers for Customs Pre-clearance.
- Establishment of front line multi customer, multi divisional relationships based on customer service and professional communications technique.
- Dispatch freight to Owner-Operators, Company Drivers, and third-party service providers to meet pick-up and delivery requirements.
- Client / Division first point liaison for transport updates during the operational execution of transport plans.
- Monitor / communicate and provide summary reporting results of operational activities that may directly affect business development and sales efforts and effectiveness.
- Quoting, entering the orders into our TMW, building a manifest, dispatching the driver
- Serve as a contact for emergency and operational inquiries during non-traditional work hours (after hours on-call coverage)
- You will also be responsible to support and assist in development and implementation of the “single source” service plan that will be utilized to support and grow multi divisional business opportunities within specific Energy sector-based clients.
- 5 years of transportation experience and knowledge of multiple modes of transportation including full truckload, LTL, expedited, specialized and over dimensional equipment and services.
- Excellent teamwork and team building skills
- Strong motivational, interpersonal, communication skills. Works effectively with diverse groups of people to build positive internal and external relations with customers and divisions.
- Must be able to work independently with a results-orientated work ethic
- Must be computer literate with strong background in use of personal computers as a tool to effectively manage activities.
- Must be well organized and able to multi-task
- Analytical and problem-solving skills
- Microsoft Office and computer efficiency
- TMW Truckmate experience would be an asset