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Form of workJob Title: Guest Room Attendant
Department: Lodge Housekeeping 600L
Reports to: Housekeeping Manager/Supervisor
Salary: $16.50 per hour to start
Full Time Team Member eligible for Medical, Dental, Vision, & Life insurance
Generous Paid Time Off plan - 401K with Match
Feather Falls Casino is seeking motivated individuals to join the #1 place to work in our area. Come be part of our award winning Lodge. Experience the premier place to work in all of Northern California.
We encourage growth and learning. With your talent and our training and commitment, you will have great success as part of our team and family. If you are looking for an exceptional working experience, with a vision, commitment and empowerment, you are invited to become a part of California's Best Team. We offer the Best Wages, Benefits and Experience to our Feather Falls Casino and Lodge family.
We are California's Best Bet!
Position Purpose: Clean Guest Rooms and stock with appropriate amenities, linen and terry in the prescribed manner while following safety and security procedures. Provide friendly and helpful service to hotel guests.
Essential Functions of the position:
- Attending Pre-shift meetings to learn daily room assignments and the day's tasks.
- Stocking Housekeeping Carts with cleaning supplies, fresh linen and terry, and amenities.
- Cleaning, vacuuming, dusting, making beds, sterilizing and restocking Guest Rooms.
- Removing all soiled linen, terry, and trash from Guest Rooms.
- Ensuring everything is in working order, and reporting when something is broken or malfunctioning.
- Responding to guest requests and reporting guest issues in a hospitable manner to ensure guest satisfaction.
- Report missing articles, damage or mechanical problems, and turning in articles left in rooms.
- Adhere to company policies and procedures.
- Maintain a professional appearance at all times.
- Very friendly and guest service orientated.
- Assist in laundry
Supervisory Responsibilities (if it applies)
Qualifications
To perform this job successfully, an individual must be able to perform...
Education and/or Experience
Knowledge, Skill and Experience: Prior housekeeping experience a plus
- Attention to detail
- Must be able to follow written and oral instruction
- Being comfortable with routine repetitive work
- Must be able to work independently
- Deal with complaints tactfully, calmly, and politely
- Follow safety precautions
- Strong organizational skills
- Strong verbal and intrapersonal communication skills
- Flexible mindset
- Able to work varied shifts and weekends
Language Skills (only if it applies)
Mathematical Skills
Ability to add subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percentage.
Reasoning Ability
Certificates. License, Registrations
Class B Gaming License (As provided for a nominal fee with a clean background check)
Working Conditions:
Smoking environment, Noise, chemicals, fumes, allergens, mildew, and handling of biohazardous material.
Physical Requirements:
Walking, stooping, standing, bending, reaching overhead, lifting, kneeling, climbing stairs.
PM20
Candidates for all positions must be at least 21 years of age and be able to pass a background check and drug screen. Applicants must have a California I.D., a Social Security Card, and a Birth Certificate.
