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Form of workLoan Surveillance Analyst - Commercial Real Estate Finance
Northmarq – Minneapolis, MN (Bloomington, MN)
At Northmarq, you can be part of something special. Northmarq is a unique capital markets resource for Commercial Real Estate investors, providing our clients access to experts in debt, equity, investment sales, loan servicing, and fund management. We offer you a career path with best-in-class training, and we foster inclusive teams committed to collaboration, mentoring, and growth. At Northmarq, we will help you unlock your potential – whether you are an industry veteran or you’re just getting started. Your new career is waiting. Start something special today. Northmarq was voted by Real Estate Forum as one of The Best Places to Work in Commercial Real Estate!
Northmarq is looking for a Loan Surveillance Analyst to join its Servicing department in the Minneapolis (Bloomington, MN) headquarters office. This position requires a deadline-driven, organized, and detail-minded individual who would be responsible for providing operational support to Servicing based on set tasks and schedules, or as directed. The core functions of this position include property inspection review, watchlist/surveillance, and other detailed projects for the Loan Operations team. The candidate in this position is also a subject matter expert on property inspections, demonstrating advanced knowledge of applicable rules and regulations pertinent to property inspections.
*This position is an in-office position, with an immediate start date.
Position Responsibilities:
- Review and assess commercial property inspections to identify and analyze risk and interpret complex lender requirements.
- Work with customers and our Portfolio & Asset Management team to resolve outstanding deferred maintenance.
- Conduct Loan Surveillance through Borrower/Lender interaction and property analysis.
- Prioritize and manage workload to meet Lender requirements for inspection completion.
- Provide premier customer service to lenders, borrowers, and other NorthMarq staff.
- Demonstrate excellent problem-solving, research, and analyzes skills that help to provide possible solutions to problems.
- As a subject matter expert, provide training and mentoring across the team on areas of expertise.
- Assist Supervisor/Manager with monitoring team tasks, reviewing reports, and quality control.
- Deliver an exceptional work product that reflects a high level of accuracy and expertise.
- Plan and schedule own workload to efficiently meet benchmarks within department.
- Analyze data and processes, locates, and corrects inconsistencies to ensure no impact to others.
- Develop and modify department policies and procedures. Provide and implement ideas on process changes to increase efficiency.
- Demonstrate continued growth and development.
- Assists servicing with various tasks/projects as needed.
What We're Looking For:
- Bachelor’s Degree or relevant industry experience required.
- 3+ years in commercial lending, servicing, or operations preferred.
- Working knowledge of Microsoft Office software, including Excel and Word.
- Familiar with commercial loan terminology
- Ability to understand and apply Lender rules and requirements pertinent to property inspections
- Ability to identify and analyze risk
- Ability to interpret complex lender requirements
- Demonstrated leadership and training abilities
- Excellent/Effective written and verbal communication skills
- Excellent organizational and prioritization skills, with ability to handle multiple assignments while meeting deadlines
- Premier customer service skills
- DIsplay initiative, decision making and problem-solving skills
- Attention to detail and accuracy required
- Ability to work independently and within a team, with minimal supervision.
- Ability to maintain sensitive and confidential information
Northmarq offers a highly competitive benefits package including: medical, dental, vision, paid time off, 401K match and an annual discretionary contribution based on business performance, paid parental leave and adoption assistance, education assistance, volunteer paid time off, charitable contribution match and so much more!
