- Perform clerical tasks related to the loan.
- Support the loan process by performing a variety of operational tasks such as quoting payoffs, lien perfection and releasing, posting payoffs and handling insurance premiums, and processing insurance claims.
- Monitor compliance and keep current with regulations, maintaining a working knowledge of applicable regulations as they relate to lending and to Maine Savings' loan standards and policies.
- Perform routing quality control reviews on all loan production. In addition, the Loan Servicing Specialist may be called upon routinely to produce management, board or other reports which will require regular data mining and research.
- Research and maintain automatic payments and answer daily inquiries from internal and external members through various communication channels.
- Provide exceptional customer service to vendors, insurance companies, financial institutions and dealerships in support of loan processes.
- Assist in preparing information for internal and external audits.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities