Loan Servicing Specialist III

BCT - Bank of Charles Town is looking for a full time Loan Servicing Specialist III to join our amazing team. Position performs administrative tasks to book and service Commercial loans, participations, renewals, and modifications that contain a variety of complex loan structures. Performs Mortgage escrow analysis and other various consumer servicing tasks.

Duties include but are not limited to:

- Books commercial loans including new loans, loan renewals, modifications, participations, and SBA loans with a variety of complex structures, collateral, rates and terms onto a core processing system, ensuring quality, completeness and accuracy corresponding to the loan documentation and loan approval.

- Performs system file maintenance necessary for other commercial or consumer loan changes as requested or required.

- Serves as Commercial Promissory Note custodian.

- Works with other financial institutions to ensure accuracy of participation loan transactions and balances.

- Verifies incoming loan packages are complete with all required booking information, including proper approval when necessary.

- Utilize knowledge and experience with loan computer system and loan policy to perform Quality Control review for the booking and file maintenance of consumer loans.

- Assist with projects and procedure updates,

- Work with commercial doc specialists and loan officers to resolve booking and maintenance issues

- Ensure Commercial collateral files are updated appropriately.

- Handles account reconcilement for various accounts.

- Process Commercial loan payoffs and corresponding collateral releases.

- Prepare monthly reports for certain insurance vendors.

- Performs escrow analysis.

- Utilize knowledge of loan computer system and parameters to review for accuracy the booking of non-commercial types of new loan records

- Take steps necessary to perfect various types of loan collateral

- Perform file maintenance as requested or required

- Reviews file maintenance for various loan types

- Assist Department Manager with projects and procedure updates

- Work with other financial institutions to ensure accuracy of participation loan transactions and balances

- Work with retail loan officers to resolve exception, documentation, booking and maintenance issues

- Ensure collateral files are updated appropriately by filing maintenance records

- Handles account reconcilement for various accounts

- Assist and screen client concerns and direct them accordingly

- Process loan payoffs and corresponding collateral release

- Prepare monthly reports for certain insurance vendors

- Perform escrow analysis and escrow distributions

BCT is a 2019, 2020, 2021 and 2023 recipient of Best Bank to Work Award.

BCT is an Equal Opportunity/Affirmative Action Employer

BCT supports a workforce of diversity, equity, inclusion, and accessibility

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person