LOAN OPERATIONS SPECIALIST I

Job Title:  Loan Operations Specialist I                                                                                                    Department: Loan Center-Main Bank

Reports to: Loan Operations & Servicing Manager

Job Summary:

Assists in daily LOAN OPERATIONS of the department in an efficient and effective manner. Assists all Loan Officers & Loan Admins with loan policy requirements as needed. Assists Loan Operation Specialists II in day-to-day processes.

Duties/Responsibilities:

• Reviews daily loan reports for correction of negative loan situations and will make corrections accordingly.
• Reviews daily balancing reports, clears any unsolved balancing issues on settlement, suspense, fees.
• Accurate data entry of various loan system maintenance – payment processing, payoffs, reversals, floor plan transactions, weekly loan rate changes, etc.
• Reviews and resolves all CRM and Workflow queues daily.
• Processes loan modifications, deferrals, renewals, and seasonal skip-a-pays.
• Assists in processing Freddie Mac Loan funding, reporting, & payoffs.
• Assists in Processing Credit Bureau reporting and resolves any E-Oscar disputes.
• Assists in accurate implementation of existing policies and procedures.
• Reports to Manager on loan activities that could adversely affect AHB.
• Perform other job-related duties as assigned by Management.

Education and Experience:

• Minimum of 1 year banking experience.
• Strong communications and computer skills.
• Excellent attention to detail.