Loan Officer Assistant

The role of the Sales Assistant is to assist the Account Executive(s) with getting a new files set up and ready for processing.  The ability to do this accurately and efficiently is important to the processing of the file from start to finish so that the loan closes on time. Leads and resources are provided for this role.

Job Type: Full-time

Location:  On-site in our East Lansing, MI office

• Sorting/splitting/labeling docs when a file is submitted
• Request eligibility docs from broker that are needed to send to Credit Underwriter
• Income calculation, complete Income workbook
• Appraisal department contact/issues
• Pipeline meetings with processor
• Follow up on eConsent/eSign/Intent to Proceed (ITP)
• Lending tech logins
• Update Encompass contacts/new CRM
• Broker agreement follow up
• Copy Email chains into conversation logs
• Add Purchase Agreement dates to Encompass
• Completing Dead File checklist when needed

• 1 year of mortgage or lending experience preferred
• 1 year of sales experience preferred
• Will train the right candidate
• Bilingual fluency in Spanish and English is a bonus

Employee benefits

• Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
• Dental – Premiums as low as $0.00
• Vision – Low premium Plan
• Discounted childcare
• Pet Insurance
• Paid Time Off (PTO)
• 401k with employer match
• Adjustable desks that can be raised or lowered to sit or stand

At First National Bank of America, we’re unusual in the way that we do business, meaning that no one else in the industry does what we do. FNBA is a niche lender, and we seek markets where there are fewer competitors with higher rewards. FNBA provides a full suite of consumer and business deposit services and products, specializing as a nationwide leader in the non-QM mortgage segment. We underwrite and service all of the loans we originate in house, which allows us to focus on our clients individually, customize our guidelines on a case-by-case basis and build lasting relationships with our clients.

First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

Note:  These statements are intended to describe the general nature and level of work involved for this job.  It is not an exhaustive list of all responsibilities, duties, and skills required for this job.

First National Bank of America is an Equal Opportunity Employer

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