Loan Officer

We are seeking a Knockstar who is an experienced Mortgage Loan Officer to join our team. As a Loan Officer, you will manage and originate a portfolio of self-generated, referral, and inside mortgage loans; proactively identify, develop, and maintain a quality network of business relationships that serves as a source of referrals for new mortgage lending opportunities.

• Deliver excellent customer service resulting in positive reviews for Knock and future business opportunities or referrals from clients and agents
• Advise Knock customers of appropriate products, terms, and pricing, while gathering any additional required information
• Partner with Account Executives, Loan Assistants, Loan Processing and other cross-functional stakeholders to provide an experience that delights customers and partners alike and leads to on-time closings
• Maintain a loan application pipeline, ensuring compliance with federal and state regulations as well as company processes and procedures
• Maintain required NMLS and State Licensing in states where Knock is licensed to originate mortgage loans, including any required continuing education
• Promote a culture that puts People First, with an emphasis on best-in-class customer service
• Continually learn, grow, and expand your knowledge while also supporting others' learning; act as a mentor and be a resource for others inside and outside of your team
• Take on ad-hoc projects as they arise and always be willing to support your team where they need you

Qualifications - You'll Bring: 

• 3+ years experience as a licensed Mortgage Loan Originator with an emphasis on purchase loans
• Proficiency in FNMA and FHLMC guidelines - familiarity with non-conforming (jumbo) a plus
• Experience using Encompass, Optimal Blue, Customer Relationship Management Systems (SalesForce), Zoom and the Google Suite of products
• You are comfortable with change and working in a fast-paced, startup environment
• You are a team player and a fantastic communicator - naturally inclined to deliver amazing customer service

Physical Requirements:

• Set up and constantly operate a computer
• Communicate and exchange accurate information to others via telephone or internet video applications

The candidate must be able to perform the essential functions of the job, with or without reasonable accommodation.

Our Compensation Philosophy: As a fully remote (U.S.-based) workforce, our goal is to ensure that all Knockstars are fairly compensated.  Please note that the salary range information that follows is a good faith estimate for this position: $60,000.00 USD + incentive program (bonus).