Loan Assistant

Summary: This position is responsible for providing support and assistance during the process of loan underwriting as well as maintaining customer communication during the life of the loan for loan maintenance. This individual will perform various duties that support efforts in meeting needs of loan customers as well as developing new customer relationships. Job functions will include commercial, consumer and real estate loans. The position of Loan Assistant is required to be fully knowledgeable and skilled in all areas of servicing loans, and is expected to provide leadership, training and support to less experienced department personnel.

Essential Duties and Responsibilities include the following: (Other duties may be assigned)

· Adheres to Loan Policy and Procedures set forth by the bank.

· Experience with Encompass preferred

· Performs all related Loan Department responsibilities including, but not limited to; running credit reports and conducting account research; processing consumer, commercial and real estate loan payments and advances; reviewing loan approvals for completeness; generating loan documents; preparing and sending commitment, engagement, auction and decline letters; boarding loan documents on the Bank’s computer systems; entering data to correct or update loan records; maintaining credit files; and closes paid loans and terminates collateral when applicable.

· Maintain and update UCC-1 filings.

· Monitoring tickler reports and following-up on exceptions; working daily and monthly reports; and distributing daily and monthly reports as needed.

· Accepts and processes loan payments, transfers, and advances.

· Performs computer input relating to loan applications, computes interest and payments.

· Performs customer service duties including but not limited to: answering the telephone and handling loan customer service requests received in person or by phone.

· Sends form letters and brochures to customers.

· Advises customer by phone or in writing about loan or credit information.

· Promotes and cross-sells other establishment products and services as appropriate to customer requirements.

Education and/or Experience

• High school diploma or general education degree (GED); College certificate is preferred but not required; at least 2-3 years of similar work experience.

Job Type: Full-time

Pay: $46,000.00 - $53,500.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person