Loader/Driver

Job Description

Job Title: Loader/Driver Associate

Reports To: Transportation Manager

FLSA Status: Non-exempt

Department: Transportation

Reporting to the Transportation Manager, you will be responsible for the following tasks:

Loader:

• Loads, unloads and transfers merchandise to designated area in accordance with training procedures.
• Verify information against bill of lading, invoices and orders.
• Stocks merchandise in warehouse to include utilizing equipment and lifting and carrying merchandise to place on shelves.
• Inspects merchandise for deficiencies or breakages prior to shipment or warehouse storage.
• Operates tap gun to seal boxes for shipment or stock daily.
• Records all merchandise discrepancies on appropriate paperwork.
• Completes inventory preparation for warehouse stock.
• Maintains a neat and orderly workplace at all times to include moving pallets, sweeping, and removing/disposing of debris.
• Follows safety procedures in accordance with approved training, and reports dangerous conditions to management immediately.
• Occasional computer work.
• Performs other related warehouse duties as assigned.

Driver:

• Transports deliveries locally or over the road according to manifest in a safe, responsible manner and in accordance with company procedures
• Picks up merchandise and invoices from warehouse/vendors.
• Delivers merchandise to customers in a timely manner.
• Ensures delivery of appropriate merchandise in accordance with customer invoices.
• Ensures delivery vehicles are clean and in good working condition.
• Performs daily maintenance checks and reports malfunctions to management.
• Provides good customer service and maintains a professional manner and appearance to enhance the company’s image.
• Relay customer messages/communications to appropriate management.
• Returns credit merchandise with appropriate paperwork and informs management of delivery.
• Assist with assembling office furniture.
• Connecting water lines, changing coffee filters, and various water cooler/office coffee brewer maintenance.

The successful candidate must be able to pass a pre-employment physical, drug screen and background check.*

Work shift: Monday-Friday, 5:00am – 1:30pm; times subject to change.

Expectations:

• High School Diploma or Equivalent
• Previous driving experience, preferably at least 3 year
• Proof of valid CA Driver’s License
• Clean driving record
• Previous warehouse experience (order pulling/picking), preferably at least 2 years
• Basic Computer Skills (MS Office)
• Accurate data entry
• Must be able to read and count accurately, do simple math
• Excellent multi-tasking skills
• Must be able to operate a forklift, pallet jack and order picker
• Must be able to lift up to 75 lbs.

Attention to detail and a good sense of urgency

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

Business Acumen: Understands business implications of decisions, displays orientation to profitability, and demonstrates knowledge of market and competition aligns work with strategic goals.

Customer Service: Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance, and meets commitments.

Ethics: Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational values.

Leadership: Exhibits confidence in self and others, inspires and motivates others to perform well, effectively influences actions and opinions of others, inspires respect and trust, accepts feedback from others, provides vision and inspiration to peers and subordinates, gives appropriate recognition to others, displays passion and optimism, mobilizes others to fulfill the vision.

Oral Communication: Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions, demonstrates group presentation skills, participate in meetings.

Planning/Organizing: Prioritizes and plans work activities, uses time efficiently, plans for additional resources, sets goals and objectives, organizes or schedules other people and their tasks, develops realistic action plans.

Problem Solving: Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem solving situations, uses reason even when dealing with emotional topics.

Professionalism: Approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration regardless of their status or position, accepts responsibility for own actions, follows through on commitments.

Project Management: Develops project plans, coordinates projects, communicates changes and progress, completes projects on time and budget, manages project team activities

Written Communication: writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, presents numerical data effectively, able to read and interpret written information.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is may be exposed to outdoor weather conditions, cold and heat. The noise level in the work environment is usually loud.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must lift and/or move up to 75 pounds. Specific vision abilities required by this job include Close vision and Distance vision. While performing the duties of this job, the employee is frequently required to walk, sit; use hands to finger, handle, or feel and reach with hands and arms, climb or balance and talk or hear.

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Delivery driver: 2 years (Required)
• Load & unload: 2 years (Required)
• Forklift: 1 year (Required)
• Customer Service: 2 years (Required)
• Furniture Assembling: 1 year (Required)
• Office Coffee Machine Repairs/Maintenance: 1 year (Required)
• Computer literacy: 2 years (Required)
• Data entry: 1 year (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person