SHIFT: Wed, Thurs, Sat, Sun. 7AM-6PM
Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.
Position Functions:
To assign freight loads to OTR drivers in the manner that optimizes USX profitability and minimizes empty miles while servicing customer requirements for delivery and pick up times and meeting the needs of drivers.
- Match freight loads with the optimal driver based on review of available loads and available drivers
- Prioritize loads by time schedule, special characteristics such as high value product or hazardous materials, and customer priority. Review list of drivers available to accept each load for proximity to pick up location, available hours under DOT regulations, home time and training requirements, and factors impacting driver retention.
- Review ratio of available loads to available trucks for assigned region, area or customer and report the load balance to management daily.
- Execute shift plans as directed by management.
- Monitor AS400 and XPM system for new loads and monitor status of loads assigned to drivers using the AS400 system.
- Coordinate with Fleet Management to resolve driver issues in route to prevent service failure to the customer.
- Communicate service deviations to Customer Service in a timely manner.
- Communicate freight needs and market changes with Customer Service and the Planning Manager.
- Unassign loads, reassign loads and locate equipment to prevent service failure or minimize service failure impact.
- Find equipment for drivers that break down
- Coordinate with Fleet Management on daily availability and PTAs.
- Respond to inquiry about load assignments and load status from Customer Service.
- Search for missing trailers at customer locations and drop yards using the AS400 system.
- Repowers per SOP
- Bobtail requests per SOP
- Emails per SOP
- Monitor trailer pool requirements and yard checks
· What We’re Looking For:
Education
· High school diploma or equivalent required.
Experience
- Minimum of 1 year in Operations including Customer Service, Fleet Management, or Load Planning required.
- Knowledge of DOT hours of service and how they apply to a driver.
- AS-400, XPM and Microsoft Outlook Experience required.
Skills & Abilities
- Ability to be a self-starter
- Ability to work in stressful situations
- Work in a deadline driven environment preferred
Supervisory Responsibility: None
Work Environment: This job operates in a normal professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, fax machines, and filing cabinets.
Physical Requirements: While performing the duties of this job, the employee must have the ability to communicate or exchange information. The employee is required to have close visual acuity to perform an activity such as viewing a computer, expansive reading, or preparing and analyzing data, reports, and figures.
EEO Employer: The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Application Question(s):
- Confirm you can work the shift: Wed, Thurs, Sat, Sun. 7AM-6PM
- What is your salary expectation? (Failure to respond will result in a delayed response from the team)
Work Location: In person