Live-In Resident Manager

Resident Manager (Live-in role)

Company: PBS Facility Service

Job Summary: PBS Facility Service is seeking a highly motivated and experienced Live-in Resident Manager with lease-up experience to oversee the day-to-day operations and management of a residential building. The ideal candidate will possess excellent communication skills, strong customer service abilities, and a proven track record in successfully leasing and managing properties during the lease-up phase. This is an exciting opportunity to join our team and contribute to the successful establishment and ongoing operations of our residential property.

Responsibilities:

• Lease-Up Management:
• Conduct property tours, showcasing the features, amenities, and benefits of the property.
• Tenant Relations:
• Foster positive relationships with tenants, ensuring their needs are met and concerns are addressed promptly and professionally.
• Coordinate move-in and move-out procedures, conducting inspections, and ensuring a smooth transition for tenants.
• Respond to tenant inquiries, complaints, and maintenance requests in a timely and efficient manner.
• Property Maintenance and Operations:
• Oversee and coordinate maintenance and repairs, ensuring the property is well-maintained and in compliance with safety standards.
• Hire, supervise, and manage maintenance staff or contractors as needed.
• Conduct regular inspections of the property, identifying and addressing maintenance or safety issues promptly.
• Maintain accurate records of maintenance activities, repairs, and expenses.
• Emergency Response:
• Be available on-site to handle emergencies and act as the first point of contact during crises or urgent situations.
• Implement and maintain security measures to ensure the safety and security of residents and the property.
• Stay updated on relevant laws, regulations, and building codes related to the operation of the property.

Requirements:

• Minimum of 10 years of experience as a Live-in Resident Manager or similar role in residential property management.
• Experience successfully managing properties during the initial stages.
• Excellent communication, interpersonal, and customer service skills.
• Familiarity with property management software and tools.
• S95, S12, S13

• Solid understanding of maintenance and repair processes, safety regulations, and building codes.

Job Type: Full-time

Pay: $110,000.00 - $115,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person