Are you looking for a full time job that provides flexible hours? Do you like to work with customers? Do you like to talk about craft beer, wine and even liquor?
We are looking for a full time Retail Sales Associate to provide excellent customer service and to join our team help meet sales goals for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify customer needs, and answer questions about our products and recommend options. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and excited to return. The role starts at $17.25 for full time + quarterly bonuses that average up to an additional $2.00 per hour worked.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products
- Cross-sell products
- Ensure shelves and coolers are fully stocked
- Coordinate with the team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products and rotating seasonal products
Skills
- Proven work experience as a Retail Sales Associate or similar role is a plus
- Understanding of the Retail Sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales goals
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- Craft beer, wine and liquor knowledge a plus
- Comfortable and knowledgeable with IDing customers and alcohol sales laws
- Ability to lift 30+ pounds
- Able to stand/walk for long periods of time
- 21 years or older requirement to sell alcohol
Job Type: Full-time
Pay: From $17.25 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person