Job Overview:
TheLifestyle Coordinatoris responsible for interacting with customers, organizing and providing various forms of information, cash handling/balancing, and using a variety of communication skills while demonstrating the associated proficiency in typing and grammar.
This is an 8-hour shift, with flexibility and subject to change, for example, shifts may span from 6:00 am to 2:00 pm, 9:00 am to 5:00 pm, or 2:00 pm to 10:00 pm.
Your Responsibilities:
- Day to day operations of the Lifestyle Program and maintaining an orderly, welcoming and professional environment.
- Responding to residents' requests and concerns with prompt friendly professional service.Recording, organizing and responding to resident questions as pertaining to the Lifestyle Program.
- Assist Community Clubs/Groups with activities as needed.
- Assist with set-up, including audio/visual needs for Vendor presentations as needed.
- Answer telephone calls from residents and outside vendors and entertainers.
- Set-up and manage group ticket sales/trip to sporting events and entertainment venues.
- Answer questions on a variety of subjects from residents and potential residents.
- Regular attendance and punctuality
- Ensure timely and accurate completion of all administrative duties.
- Project and promote a positive community and company image.
- Coordinate, create, prepare and sell event tickets.
- Create, maintain and update Lifestyle Event spreadsheet.
- Set-up and participate in Lifestyle Events and Vendor Programs as required.
- Work with Lifestyle Volunteers and Vendors as needed.
- Special projects as requested by Lifestyle Director.
- Assist in promoting, selling and managing Vendor Program as needed
Skills and Qualifications:
- Minimum of 2 years' experience in a customer service role; experience coordinating activities and events a plus
- Excellent customer service, interpersonal and organization skills.
- Ability to multi-task, work in a fast-paced environment and manage multiple projects simultaneously.
- Must be proficient in Microsoft Word, Excel, and have overall good computer skills.
- Demonstrated knowledge of audio/visual equipment.