We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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The following and other duties may be assigned as necessary:
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
- Keeps work area clean and free of safety hazards, debris and litter.
- Perform all job duties in a safe and responsible manner.
- Maintains strict confidentiality in all departmental and company matters.
- Attends to guests in pool area, cabanas, daybeds and lounge chairs ensuring memorable visit for the guests.
- Maintains open lines of communication with management and security to ensure service standards and safety standards are kept up at all times.
- Responds to all situations safely and promptly.
- Maintains cleanliness on the pool deck area by removing of any cups, trash and towels regularly.
- Ensures all guest area is stocked with towels and supplies.
- Performs other job-related duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 16 years of age.
- Previous experience as a lifeguard is preferred
- Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
- Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
- Excellent organizational skills to function effectively under time constraints, with particular attention to detail.
- Effective listening abilities with strong judgment skills and good public relations skills with a good personality, enjoying opportunities to work with and assist people.
- Physical stamina and proper mental attitude to deal effectively with guests, management, vendors and employees while working under pressure and meeting deadlines.
- Must be able to withstand extreme sun & heat, cold, and inclement weather for long periods of time throughout the day.
LANGUAGE SKILLS
REASONING ABILITY
CERTIFICATES, LICENSES & REGISTRATIONS
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The employee must regularly lift and/or move up to 100 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer