Library Assistant - Support Services (Part-Time)

Salary: $15.60 - $22.40 Hourly
Location : Leesburg, FL
Job Type: Part Time
Department: Library
Division:Support Services
Opening Date: 12/01/2023
FLSA: Non-Exempt
Bargaining Unit: N/A
Nature of Work
The purpose of the class is to provide basic library services. The class is responsible for assisting patrons with basic questions, general library services, charging and discharging library materials, issuing library cards, collecting fees and fines, assisting with library projects, and specialized functions including assistance in technical services processes and procedures. The class works within a general outline of work to be performed; develops work methods and sequences under general supervision.
Essential Job Functions

• Greets patrons and follows good customer service practices at all time.
• Operates library computers for data entry and information retrieval.
• Charges and discharges library materials for patrons.
• Issues library cards to patrons.
• Collects library fees and fines.
• Assists patrons with renewals and holds on library materials as necessary.
• Checks, cleans and re-shelves library materials.
• Exercises good customer service telephone etiquette by answering general library circulation questions for patrons on the phone, directing callers to the appropriate extension, and calling patrons to advise of items received at their request.
• Practices patron confidentiality in all transactions with the public.
• Trains and assists Library Pages and volunteers in shelving books, reading shelves, processing library materials, and other routine library tasks.
• Assists patrons with general library information (hours of operation, location of programs & meetings, etc.), and locating materials on shelves. Directs patrons to the appropriate staff for other research and reference needs.
• Performs related tasks such as, troubleshooting computer problems, working with vendors, material repair needs, and assisting with library projects as needed.
• May assist in maintaining the library database through copy cataloging, editing and deleting bibliographic and holding records.
• May receive process and maintain all library materials, including books, non-print periodicals and standing orders.
• May receive and process invoices for library materials as received.
• May perform clerical duties such as compiling and maintaining all files relating to orders for library materials, copying, and the receiving and distribution of mail, supply orders, etc.
• Performs specialized library functions such as programs, when trained and so assigned.
• Copies, transcribes, enters, or posts data or information.
• Speaks or signals to people to convey or exchange information.
• Handles or uses machines or equipment that requires moderate instruction and experience such as scanners, computers, copiers, printers and software programs such as word processing, spreadsheets, databases or custom library applications.
• Guides others, making frequent decisions, affecting the individual, coworkers, library patrons, and others that depend on the service or product.

Minimum Requirements
Requires a high school diploma or GED. Requires at least six (6) months of experience in a library or a similar position in customer service in a professional setting. Requires computer literacy. Performs semi-routine work solving occasional problems. The ability to perform addition and subtraction, multiplication and division, and calculate ratios, rates and percent's; to read routine sentences, instructions, regulations, procedures, or work orders; to write routine sentences and complete routine job forms and incident reports, to speak routine sentences using proper grammar. Performs clerical and manual tasks prescribed by standard practices but which may require attention to detail, computation, the use of several procedures, and the use of independent judgment with obvious choices; requires normal attention for accurate results.
Must be able to work nights and weekends.
Requires a valid State of Florida Driver's License and satisfactory driving record of initial and continued employment.
Dental Insurance: Dental Insurance is effective after 90 days of employment. Employees may elect a PPO or HMO plan. Provider is United Health Care.
Vision Insurance: Vision Insurance is effective after 90 days of employment. Provider is United Health Care.
Bereavement Leave: 24 hours of leave with pay.
Holidays: 11 paid holidays.
01
Do you possess a High School Diploma or equivalency certificate?

• Yes
• No

02
Are you able to work nights and weekends?

• Yes
• No

03
Do you possess a State of Florida Driver's License?

• Yes
• No

Required Question