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SalaryPlease note that applications must be completed and submitted by 11:59 pm ET on the day prior to the close date listed on the job posting.
Mission: Provide Superior Services that Inspire Community Pride
Vision: To be the Community of Choice in Tampa Bay
Values: Integrity, Collaboration, Passion, Creativity
Largo's commitment to a High Performance Organization (HPO) model builds a flexible and resilient organization that intentionally builds leadership capacity at all levels of the organization.
CITY OF LARGO ... Naturally A Great Place to Work!
Closing:
03/30/2024 Salary:
$15.81 hourly rate Job Summary:
Entry-level support work requiring knowledge of library procedures often performed within a designated section. While working under established guidelines outlined in library policies and procedures, employees will use independent judgment, initiative and creativity to provide customer service, streamline processes and assist in design, development and delivery of library programs. Position reports to assigned coordinator, manager or director. ESSENTIAL DUTIES AND RESPONSIBILITIES:
All employees share components of leadership, management, technical, and team skills to assist in making the City of Largo the community of choice in Tampa Bay.
Leadership
- Demonstrates an understanding and reflection of the City’s mission, vision, and values and a commitment to achieve organizational goals aligned with the City’s strategic plan
- Champions a high performance work culture that encourages and embraces new ideas, develops individuals and welcomes and encourages diverse perspectives
- Articulates strategic and innovative thinking and provides clarity to deliver superior services
- Approaches the job with enthusiasm and curiosity to promote a solutions-oriented work culture
Management
- Effectively manages assignments and priorities to ensure the fulfillment of projects, tasks, and responsibilities
- Follows suggested procedures to assure the highest standards of risk management, employee safety and risk avoidance
Technical
- Assists patrons in:
- routine selection and location of library materials
- basic library services, including responding to inquiries regarding computers, copiers, and related equipment
- Facilitates patron computer literacy with catalog, database and e-resource instruction that includes:
- computer assistance and troubleshooting
- internet usage and other online services
- email accounts
- downloading documents
- saving and printing documents and files
- using office productivity software
- helping with wireless access
- Monitors computer use policy for compliance
- Answers the telephone and provides general information in response to inquiries
- Checks library materials in and out of the library
- Provides assistance at self check out counter
- Registers patrons for borrower's cards and card renewal; enters patron information
- Handles cash, credit cards and records payment of patron fees and fines
- Directs patrons to specific facilities, subject areas, and titles
- Plans and presents programs and special events both in the library and through outreach efforts
- Enters, updates, accesses, and retrieves data with computer applications
- Uses audio-visual and multimedia equipment and assists patrons with questions about the equipment or use
- Creates promotional materials
- Retrieves items from the book drop and the collection as needed
- Shelves books and other library materials; reads and straightens shelves to maintain alpha and numeric order and appearance
- Prepares carts for shelving
- Attends meetings as required
- Performs basic computer work
Team Skills
- Supports honest and transparent decision-making
- Collaborates with all team members in a way that builds upon ideas and takes personal accountability and ownership of projects, roles, and assignments
- Openly exhibits a positive attitude, in words and action, and encourages others to do the same
Performs related work as required.
EMERGENCY RESPONSE STATUS: As a condition of employment, City of Largo employees will be required to work as directed during an undeclared and/or a declared emergency. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the official job description.
MINIMUM QUALIFICATIONS
Education and Experience:
- High school diploma or general education diploma (GED)
- At least one (1) year of high volume, face-to-face customer service or instructional experience preferred
- Library Science degree or student majoring in Library Science preferred
- Possession of a valid Florida Driver's License
Knowledge, Skills, and Abilities:
- Reading enthusiast who can recommend appropriate authors and titles to patrons
- Working knowledge of:
- best practice library procedures and methods
- use and troubleshooting computers and printers
- Ability to:
- communicate and interact positively with public and team members using tact and discretion
- maintain a high level of energy
- be creative and artistic
- handle cash, check, and credit card transactions
- understand and carry out difficult written and oral instructions
- make decisions within areas of responsibility
- be flexible in assigned duties
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
Work Environment: 95% inside a climate controlled building; 5% outside which may include driving. Those assigned to the Bookmobile will be outside on a more frequent basis.
Physical Requirements: The essential functions of the job require: standing and walking up to approximately eight (8) hours per day. The work requires frequent: bending/stooping, climbing, crawling, fine manipulations, grasping, kneeling, pulling, pushing, reaching, repetitive motion, lifting/carrying objects weighing up to 50 pounds.
Sensory Requirements: Hearing: Enough to listen to patron questions and answer telephones; enough to listen to the directions of supervisors. Speaking: Enough to talk to patrons on the phone and in person. Seeing: Enough to see and read computer monitor screens, identify titles, and read fine print.
Driving Requirements: The work requires occasional driving and possession of a valid Florida Driver's License. Any Library Assistant assignment may change based on operational need and those assigned to the Bookmobile will drive more frequently.
Technology: The work requires ability to operate telephones, smart phones, tablets, photocopiers, printers, desktop and/or laptop computers, calculators, self-checkout terminals, audio-visual equipment, cash registers, scanners and all associated software.
IMPORTANT INFORMATION:
Yes - DRUG TESTING (Safety Sensitive)
No - CHILDCARE FINGERPRINTING
No - CREDIT CHECK
No - FDLE AND CJSTC SECURITY CLEARANCE: As mandated by the FDLE, CJSTC and the Largo Police Department, this position may be subject to additional security clearances due to access to the police department facility or police department's electronic data.
