Library Assistant

Part Time Library Clerk 15-20 hrs per week, $9.00 per hour (Position Open April 1, 2024)
Hours typically occur between the library's regular open hours of 12:00pm-7pm M, T, Th, 10:00am-5:00pm Wed, 12:00pm-5:00pm Fri, and 12:00pm-4:00pm Sat
Candidates must be able to work at least two Saturdays per month

Essential Functions:

• assists Library Manager, System Administrator, or System Coordinator as required
• assists patrons at circulation desk and over telephone, including:
• answers general inquiries and routes specialized inquiries to appropriate personnel
• uses the required electronic systems to check materials in and out and renew materials, place holds, register borrowers, process overdue and other notices, and perform other duties as required
• collects fees and fines (must be able to make change)
• explains policies and procedures to patrons (requires ability to read and understand written policies and procedures, and hear and understand policies and procedures as explained orally)
• assists patrons in basic computer and printer usage (i.e., basic word processing, e-mailing, internet usage)
• sorts and shelves books and other materials as needed, including by alphabetical or alphanumeric order as required, may include lifting objects up to twenty-five (25) pounds in weight in order to place some on shelves of up to ten (10) feet in height and remove objects from shelves of same height, using a step stool or ladder as needed
• helps to maintain a safe and secure library environment through monitoring patrons' adherence to library procedures and guidelines and maintaining an awareness of all persons within the facility; To the extent known, reports potential or existing workplace health threats or safety issues to the System Administrator, System Coordinator, Library Manager, or designee.
• attends trainings (in person and on-line, including travel when needed) when required or permitted by Library Manager
• other duties as required by the Library Manager or his/her designee

Position Requirements:

• Must be able to communicate clearly with coworkers and customers. Good communication skills include, but are not limited to:
• Must be able to think and act quickly in accordance with library expectations under pressure
• Must be able to read, follow, and give complex written instructions
• Must be able to listen to, follow, and give complex verbal instructions
• Works well in a team setting. Good teamwork skills include but are not limited to:
• Must be able to work with limited direct supervision
• Must be willing to assist and support coworkers, contribute ideas, problem solve, maintain flexibility, and adapt to a rapidly changing environment.
• Must have general computer skills, including working knowledge of Microsoft Office Suite & internet browsers and be able to learn and use specific electronic programs as designated by Library Manager or designee
• Must have a passion for providing top notch customer service and enjoy working with people of all ages
• Ability to help with the planning and presentation of children's, teen, and/or adult library programs a plus.

For more information and details visit our website https://www.washlibs.org/job-and-volunteer-opportunities

Job Type: Part-time

Pay: $9.00 per hour

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person