Library Aide (Designated Part-Time)

The Thousand Oaks Library is seeking a collaborative and enthusiastic Designated Part-Time (DPT) Library Aide to assist in a variety of tasks to support Circulation Division programs and services at the Newbury Park Library. The Library Aide (DPT) should have exceptional customer service skills, and demonstrate teamwork, excellent judgment, and the ability to interact with a wide range of individuals and groups.   The Library Aide (DPT) position requires working some nights and weekends and could also be scheduled to work at the Thousand Oaks Library as needed.

Primary Responsibilities:

• Assist patrons at the Circulation Desk; check materials in and out; register patrons and issue library cards; receive and prepare receipts for money received; answer questions and provide information to patrons.
• Organizes library materials for re-shelving; inspects various returned materials including books, publications, Playaways, Books on CD, Blu-Ray Discs, and DVDs for damage; performs simple mending and repair of materials as necessary.
• Participates in creating and maintaining accurate patron records on the library’s patron database and other databases; enters data.
• Prepares and tracks notices of overdue materials, collection notices, and materials that are being held in response to patrons’ requests; contacts patrons to request and provide information; assists patrons in resolving problems regarding fines for overdue, lost, or damaged materials as well as claims returned items.
• Searches shelves for items showing as returned but not found by patrons and staff.
• May participate in training and supervising library pages and volunteers.
• Operates a variety of computer systems related to the provision of library services and records maintenance including performing data entry, and inquiry.
• Performs basic clerical duties including maintaining a variety of records and generating various reports.
• Assists the professional staff where needed.
• Performs related duties as required.

The ideal candidate should possess:

• Equivalent to completion of the twelfth grade.
• Demonstrated ability to provide consistent, high-quality customer service to diverse populations, both internal and external.
• Excellent interpersonal, written, and verbal communication skills.
• Outstanding organization skills and efficiency.
• Ability to work independently and with others in a collaborative environment; be a self-starter.
• One year of general office support or clerical experience - experience in a public library is desirable.
• A valid California class C driver’s license is required.
• Bilingual in English/Spanish is desirable.

Core Competencies

• Accountable
• Customer-Focused
• Interpersonally Effective
• Planner and Organizer
• Problem Solver & Decision Maker
• Results Oriented
• Technically Knowledgeable

Medical, Dental, Vision, 401(a), Retirement Health Savings Plan, and more.

FILING DEADLINE: Recruitment may close at any time. Open until a sufficient number of qualified applicants has been received.

First review of candidates: Wednesday, March 20, 2024

SUPPLEMENTAL QUESTIONNAIRE: Applicants are required to complete the Supplemental Questionnaire. This will be used throughout the process to assist in determining each applicant's qualifications for the position.

Additional information about the City is available on our website at www.toaks.org.

REASONABLE ACCOMMODATION: The City of Thousand Oaks makes reasonable accommodation for individuals with disabilities to participate in the selection process. If you wish to request an accommodation in order to participate in the selection process, you must inform the Human Resources Department in writing no later than the final filing date. Applicants requesting an accommodation should document the request including the type and extent of accommodations requested to participate in the selection process and/or perform the duties of the job for which applied.

VETERAN'S PREFERENCE: In order to qualify for Veteran’s Preference a Form DD214, or other acceptable proof of service, must be submitted by the deadline date/time noted in the job announcement. Any veteran who has successfully completed all phases of a selection process for employment with the City shall be granted a final interview regardless of his or her ranking on the eligibility list, providing he/she meets the criteria for an eligible veteran.

The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.

Job Types: Full-time, Part-time

Pay: $22.55 - $30.22 per hour

Expected hours: 30 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person