Are you prepared to join the X team and help build the ultimate real-time information-sharing app, revolutionizing how people connect? At X, we're on a mission to become a trusted global digital public square, committed to minimal censorship within legal boundaries. Our goal is to empower every user to freely create and share ideas, fostering open public discourse without barriers. Join us in shaping this thrilling journey where your contribution will be invaluable to our success!
Legal Policy Associate - Japanese
Location: Austin, TX or San Francisco, CA (onsite)
Base Salary Range: $85,000 - $111,000
Who We Are:
X's Trust and Safety department work to safeguard the user's voice in balance with manageable risk through policy enforcement that promotes trust in X. Areas of focus include privacy and intellectual property rights, government and law enforcement requests, advertising policies, safety and authenticity. Legal Policy Team, as part of X Trust & Safety Department is specialized in processing legal content removal and information requests.
What You'll Do:
We are seeking a detailed and goal-oriented, Japanese-speaking individual to join our Legal Policy team in San Francisco or Austin and help keep our legal process operations organized and on track. You will focus on content removal requests from Europe under the Digital Services Act.
- You will handle content removal requests, including document intake and processing.
- You will work closely with Legal Policy team members in Ireland and Singapore on prioritizing requests and making the team's operations more consistent.
- You will join on an on-call rotation, working closely with other members of Legal Policy to provide timely responses to emergency requests from all over the world.
Experience in reviewing, documenting, and tracking legal requests, especially requests under EU's Digital Services Act is preferred. You will be responsible for supporting your team in making sure requests are processed and tracked in an accurate, efficient, and timely manner.
Who You Are:
- Experienced with content review in a social media setting and can review high volumes of cases on a daily basis
- At ease with providing clear and concise responses to time-sensitive requests
- An excellent communicator, and will maintain open, thorough, and regular communication with teammates and cross-functional teams
- Flexible and can adjust accordingly to ensure team efficiency and deliverables are met
- Capable of identifying anomalies or unusual patterns in requests you handle
- Attentive to detail, organized, and able to prioritize tasks in a dynamic work environment even when they are sometimes monotonous
- A keen decision maker, self motivated, and a team player
- You can deliver consistent, high-quality work on a timely basis
Requirements:
- Proficient Japanese speaker
- Availability to work on weekends. Schedule could include Monday-Friday and/or weekend coverage (Sunday-Thursday or Tuesday-Saturday)
- Excellent business judgment and strategic thinking; extremely detail-oriented
- Specific experience working with content removal requests
- 1-3 years in a Trust & Safety role at a tech company or as a paralegal, or equivalent experience
- Bachelor's Degree or equivalent education / experience
If you thrive in a dynamic, high-growth tech environment and relish the opportunity to collaborate with passionate, driven over-achievers, your career with us here at X will be both exhilarating and fulfilling!