Leave and Accommodations Analyst

Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

· Service · Professionalism · Integrity · Respect · Individual accountability · Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We’re always looking to improve. That’s the Clackamas County SPIRIT.

Clackamas County Core Values

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.

This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, March 25, 2024.

Annual Pay Range: $77,347.18 - $104,419.12

Hourly Pay Range: $37.186144 - $50.201498
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.

Employee benefits become effective the first of the month following an employee’s date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 16 hours of vacation accrual per month
  • NEW! Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave! This means you have access to vacation time at time of hire.
• 8 hours of sick accrual per month
• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
  • Employer-paid 6% PERS retirement contribution (The county currently pays the employee’s share of the retirement contribution.)
  • OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)

This is a full time non-represented group 2 County position

Non-Represented Group 2 Full Time Benefits

Learn More About Benefits

Come join a great team, supporting Clackamas County's goal to provide equal opportunities for individuals with disabilities and ensure equal access for persons with disabilities. If you're ready to bring your passion for making a difference in people's lives to Clackamas County, this opportunity is for you!

The Clackamas County Department of Human Resources is looking for an experienced and adaptable Leave and Accommodations Analyst to join the Leave Administration team! We are looking for an individual who has the ability to prioritize assignments and balance the demands of multiple projects while maintaining quality and consistency across all work. This position requires advanced skills to collaborate, provide consultation and maintain effective communication throughout complex work assignments.

As a Leave and Accommodations Analyst, you will be responsible for efficiently maintaining our ADA systems and processes and supporting employees and County managers through the interactive ADA process. You will be tasked with ensuring that all ADA requests are processed effectively and in compliance with various federal and state laws, including the Americans with Disabilities (ADA) Act, the ADA Amendments Act of 2008 (ADAAA), the Rehabilitation Act of 1973, and EEOC guidance (e.g., U.S. Executive Order 13164), as well as in compliance with any Department and County policies.

In addition, you will also provide specialized support related to Family Medical Leave Act (FMLA), Oregon Family Leave Act (OFLA), and other Oregon laws governing employee Leave and workplace accommodations; counsel employees and County management on family, medical and military Leave and non-occupational disability benefits; and serve as a County liaison with third-party leave of absence administrator.

The Leave and Accommodations Analyst works within the Benefits and Wellness division. The purpose of the Benefits and Wellness line of business is to provide comprehensive benefits, disability management, planning, education and consultation services to county departments and employees so they can create a workplace culture committed to practices that sustain a healthy and productive workforce and preserve financial resources. Successful candidates in this role will have an expert understanding of Family Medical Leave Act (FMLA), Oregon Family Leave Act (OFLA), Americans with Disabilities Act (ADA), and other Oregon laws governing Leave and Accommodations with a strong background and experience administering/coordinating employee leave programs in compliance with these state and federal laws.

Required Minimum Qualifications/ Transferrable Skills:*

• A minimum of (4) four years of experience managing workplace accommodation requests under the Americans with Disabilities Act (ADA), employee leaves covered under federal and state leave laws, and case management that would provide the required knowledge and skills to perform the responsibilities of this position
• Strong working knowledge and experience with ADA management, and general HR functions
• Strong working knowledge and application of Family Medical Leave Act (FMLA), Oregon Family Leave Act (OFLA), and other Oregon laws governing employee eave and workplace accommodations
• Experience with Human Resource Information System (HRIS) or other data base system, to include data creation, maintenance, retrieval and reporting
• Working knowledge and experience using Microsoft Office Suite (Outlook, Word, Excel, Power Point)
• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy

Preferred Special Qualifications/ Transferrable Skills:*

• Experience working in a union environment
• Experience working in the public sector

• For Veterans qualified for Veteran’s Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

• Managing Accommodation Requests:

Provides consultation and assistance to supervisors, managers and employees in interpretation and application of county policies and procedures, the Americans with Disabilities Act (ADA), Equal Employment Opportunity Commission (EEOC) guidance, and any other applicable local, state and federal rules and regulations related to reasonable accommodations and compliance. Federal and State family, medical and military leave laws (e.g. FMLA/OFLA/USERRA), Oregon Paid Leave regulations and County-sponsored leaves

• In consultation with HR Management and County Counsel, works to resolve complex employee Leave and ADA matters such as compulsory leave, reassignment, medical layoff, fitness for duty, and reasonable accommodations.
• Serves as liaison with third-party leave of absence administrator to ensure services provided are consistent with applicable laws and County policies; facilitates resolution of escalated issues between employees and vendor; assists with the management of vendor accountability; completes employer forms and payroll information as needed.
• Counsels employees regarding continued leave when FML ends and makes appropriate referrals if unable to return to work; assists employees eligible for short/long-term disability and refers employees to appropriate insurance provider for administration.
• Manages employee requests for donated Leave and coordinates with Payroll; provides support with timesheets coding for employees on leave; counsels employees and advises supervisors and managers on available pay options while on leave in accordance with County policies and Collective Bargaining agreements.
• Conducts research projects as assigned; prepares and presents reports as needed to Leave Administration Supervisor and department management; analyzes current processes and practices and makes recommendations for process improvements; remains current with legislation, regulations, case laws, issues and trends related to disability, family and medical leave programs.
• Utilizes the County’s human resource information system (HRIS), leave management system and query tool to select employee information for a variety of claim and leave issues; uses HRIS in conjunction with other computer tools to generate and analyze reports and documents.
• Collaborates with Leave Administration Supervisor to develop, organize, coordinate and conduct trainings on federal, state and County sponsored leaves, such as FMLA/OFLA, Paid Leave Oregon, ADA, non-occupational disability and pay options while on leave.

Thorough knowledge of: Federal and State statutes, rules, regulations, codes and ordinances regarding access for people with disabilities, specifically, ADA, OFLA, FMLA, Oregon Paid Family and Medical Leave; principles, practices and techniques of claims administration.

Working knowledge of: Principles and practices of public administration; methods and techniques of research and analysis; County government organization and operations; County collective bargaining agreements; interviewing techniques; medical terminology; record keeping techniques.

Skill to:Interpret, apply and explain federal and state statutes, rules and regulations and County policies applicable to family medical Leave and disability; collect, compile, analyze and interpret relevant complex information and data; make accurate arithmetic calculations; analyze and resolve problems and/or prepare recommendations; generate reports; prepare and maintain detailed, accurate and organized records; communicate effectively, both orally and in writing with a variety of stakeholders; testifying in a legislative arena; exercise tact and diplomacy in dealing with sensitive, emotionally charged employee issues; apply discretion and independent judgment, exercise confidentiality and demonstrate respect and due diligence in sensitive situations; establish and maintain effective working relationships with County employees, union officials, third party administrators, medical providers and the public; operate computer equipment, including personal computers and applicable software applications; develop spreadsheets and reports.

The ideal candidate will:

• Be organized
• Be experienced with process improvement
• Have excellent interpersonal and collaboration skills to facilitate effective working relationships
• Have a strong attention to detail
• Apply analytical reasoning to their work duties
• Have the ability to communicate effectively with a variety of individuals, including those experiencing significant life or medical events, anger or confusion
• Have the ability to explain policies, regulations and processes, and adjust communication style and delivery to best meet each customer’s needs
• Consistently provide excellent customer service
• Have the ability to work in a fast-paced environment, with the need for flexibility and teamwork
• Have strong skills to gather, understand and evaluate information from diverse sources under stressful conditions, and make business decisions in compliance with relevant employment law, contracts or county policy.

This position is included in the County’s alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off!).

Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.

While this position is eligible for a hybrid schedule, the selected incumbent will be expected to be on-site during onboarding and successfully completing training for the position.

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

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ABOUT THE DEPARTMENT

As an internal service department, the Department of Human Resources (HR) provides consultative services and the infrastructure that sustains County department customers. HR acts as a strategic partner to provide comprehensive, timely and progressive employment practices and services to support the departments' missions, which are carried out by County employees.

The Department of HR consists of eight primary program areas - Office of the Director/Administrative Services, Workforce Data Management, Recruitment and Selection, Classification and Compensation, Benefits and Wellness, Workforce Development and Planning, Risk Management and Safety, Employee and Labor Relations.

The Mission of the Department of Human Resources (HR) is to provide employment services, benefits and wellness, risk management and workforce planning to County Departments and Agencies so they can have the resources they need to provide high quality services and achieve their strategic results.

Learn more about Clackamas County Department of Human Resources

Clackamas County only accepts online applications.

Help With Your Application:

Application Process

Help with the Application

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

Request Veterans' Preference

Learn more about the County's Veterans' Preference

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.

E.D. Barnett, Recruiter
EBarnettHerro@clackamas.us